C2C Programs Lead – MRO Turnaround

Rolls-Royce plc; East Midlands; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Rolls-Royce plc in Derby is seeking a Customer to Customer (C2C) Officer to join the Trent XWB Fleet Management team. You will manage programmes to deliver reduced C2C lead times across our global MRO network, ensuring timely delivery of activities and cross-functional collaboration to drive fleet health and customer satisfaction.

The role requires experience in aerospace MRO, strong project management and stakeholder engagement, and the ability to lead multi-functional teams.

Qualifications

• Degree level qualification preferable or equivalent industry experience.
• Experience in Aerospace MRO environment preferred.
• Experience leading multi-functional teams would be advantageous.
• Strong communication and relationship management skills.

Responsibilities

• Integrate with overhaul bases to maintain oversight & progress of C2C reduction work.
• Drive the standard and quality of each TRT workbook within the MRO network.
• Serve as an escalation POC for internal Rolls-Royce actions across the MRO network.
• Alignment with Aftermarket Operations OBMs and P&C on C2C reduction strategy and progress.
• Programme manage and deliver C2C improvements and NPI SV types via individual projects.
• Provide insights to the business on C2C performance, existing constraints and help identify fixes.
• Manage MRO performance related external comms for specific product types e.g. CFG, customer BRMs and Airbus governance.
• Provide TRT assumptions with rationale where appropriate to support each SIOP cycle

Skills

Communication

Leadership

Project management

Stakeholder management

Education

Degree preferred

Job description

Rolls-Royce plc in Derby is seeking a Customer to Customer (C2C) Officer to join the Trent XWB Fleet Management team. You will manage programmes to deliver reduced C2C lead times across our global MRO network, ensuring timely delivery of activities and cross-functional collaboration to drive fleet health and customer satisfaction.

The role requires experience in aerospace MRO, strong project management and stakeholder engagement, and the ability to lead multi-functional teams.