BYD Sales Specialist

Peoples Ford; Knowsley; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Bonus scheme

30 days annual leave

Employee discounts

Refer a friend program

Rewards program

Employee Assistance Programme

Job summary

BYD is seeking a Sales Specialist to be the brand expert in our showroom. You will engage customers, demonstrate EV features, and guide journeys from introduction to purchase, both in showroom and at events.

You’ll need to convey product benefits clearly, handle questions about EV ownership, charging infrastructure, and cost comparisons, and represent BYD with enthusiasm and professionalism in person and on camera.

Qualifications

• Experience in customer-facing sales roles.
• Ability to present features on camera or in person.
• Passion for EVs and technology.

Responsibilities

• Be the Expert: in-depth knowledge of BYD product range and EV ownership.
• Be our engagement specialist: welcome customers, provide product information and demonstrations.
• Be an EV Advocate: explain products, address concerns about switching to EV.
• Sell the sizzle: demonstrate products via test drives, video content, or digital enquiries.
• Be out and about in our communities: participate in marketing events and roadshows.

Skills

Customer service

Product knowledge

Communication skills

Presentation skills

Job description

BYD - Sales Specialist

We are looking for passionate, positive and driven people who are technology lovers and who have a genuine interest in customer experience. As a Sales Specialist you will be our BYD expert with knowledge of the brand and our product offerings. You will be pivotal in engaging with customers and enhancing their journey and experience.

• Be the Expert: you’ll have an in-depth knowledge of the BYD product range as well as what models are in the pipeline. This includes everything from understanding the features and benefits of the models and understanding what it means to be an EV owner.
• Be our engagement specialist: you’ll be the face of BYD and will welcome customers into our showrooms and provide product information and demonstrations to get them familiar and excited about our models. There isn’t a piece of product technology that you won’t know and you’ll be able to positively share this with customers.
• Be an EV Advocate: you’ll have the knowledge, expertise and confidence to explain the products to customers as well as alleviating concerns which customers may have from switching from ICE to EV. As we know, range anxiety, cost comparisons and charging infrastructure are all fairly new concepts to our customers and future customers.
• Sell the sizzle: our products are one of the best in the market, and it will be your role to bring these products to life, whether that be on test drives, through video content, product walk throughs or digital enquires.
• Be out and about in our communities: This isn’t a desk job. It will be part of your role to take part in marketing events and roadshows to make sure we bring the product out into our communities so that customers can experience it first hand.

BYD - Sales Specialist

We are looking for passionate, positive and driven people who are technology lovers and who have a genuine interest in customer experience. As a Sales Specialist you will be our BYD expert with knowledge of the brand and our product offerings. You will be pivotal in engaging with customers and enhancing their journey and experience.

• Be the Expert: you’ll have an in-depth knowledge of the BYD product range as well as what models are in the pipeline. This includes everything from understanding the features and benefits of the models and understanding what it means to be an EV owner.
• Be our engagement specialist: you’ll be the face of BYD and will welcome customers into our showrooms and provide product information and demonstrations to get them familiar and excited about our models. There isn’t a piece of product technology that you won’t know and you’ll be able to positively share this with customers.
• Be an EV Advocate: you’ll have the knowledge, expertise and confidence to explain the products to customers as well as alleviating concerns which customers may have from switching from ICE to EV. As we know, range anxiety, cost comparisons and charging infrastructure are all fairly new concepts to our customers and future customers.
• Sell the sizzle: our products are one of the best in the market, and it will be your role to bring these products to life, whether that be on test drives, through video content, product walk throughs or digital enquires.
• Be out and about in our communities: This isn’t a desk job. It will be part of your role to take part in marketing events and roadshows to make sure we bring the product out into our communities so that customers can experience it first hand.

As a Product Specialist You Will

• Be the Expert: you’ll have an in-depth knowledge of the BYD product range as well as what models are in the pipeline. This includes everything from understanding the features and benefits of the models and understanding what it means to be an EV owner.
• Be our engagement specialist: you’ll be the face of BYD and will welcome customers into our showrooms and provide product information and demonstrations to get them familiar and excited about our models. There isn’t a piece of product technology that you won’t know and you’ll be able to positively share this with customers.
• Be an EV Advocate: you’ll have the knowledge, expertise and confidence to explain the products to customers as well as alleviating concerns which customers may have from switching from ICE to EV. As we know, range anxiety, cost comparisons and charging infrastructure are all fairly new concepts to our customers and future customers.
• Sell the sizzle: our products are one of the best in the market, and it will be your role to bring these products to life, whether that be on test drives, through video content, product walk throughs or digital enquires.
• Be out and about in our communities: This isn’t a desk job. It will be part of your role to take part in marketing events and roadshows to make sure we bring the product out into our communities so that customers can experience it first hand.

What you’ll have

• A full UK Driving licence is essential
• Energy, enthusiasm and a genuine interest in talking to people
• Passion for customer service
• You will be comfortable talking, presenting and demonstrating vehicle features and products on camera or face to face in an engaging and creative manner.
• A good understanding of current technologies, digital apps and platforms and how these can be used to engage meaningfully with customers.

Rewards And Benefits

• We offer a competitive basic salary as well as a company vehicle.
• A generous and transparent bonus scheme with uncapped earning potential meaning you are in control of your own earnings
• 5 day working week
• 30 days annual leave
• Discounts on all our company products and services. This includes offers which are exclusively available to Peoples employees across our best range of vehicles. We also offer friends and family discounts.
• Instant access to the Peoples Refer a Friend programme. Not only do you get paid for recommending a friend to work for us, but we will pay you if you recommend new customers too
• Instant access to Peoples Rewards with 1000s of online retail discounts available to every employee and no spending limits.
• Instant membership to our dedicated Employee Assistance Programme

At Peoples we don’t just look at your CV. We want to know who you are, what your values are and what your potential is. We are an inclusive employer and we want everyone to feel that they can be their genuine self in work. Everyone is welcome and inclusivity and respect are at the heart of our business.