EV Sales Specialist (B2C)

Octopus Group; United Kingdom; On-site; GBP 32,000 - 55,000; Full time

Benefits offered by this job

Uncapped commission scheme

Generous car allowance

Dog-friendly office

Job summary

A progressive electric vehicle company is looking for an Electric Vehicles Sales Specialist in Weybridge. This role involves managing customer sales, providing excellent service, and building relationships. Ideal candidates will have sales experience, a passion for sustainable transport, and a customer-centric attitude. There are opportunities for career growth and unique benefits, including an uncapped commission scheme and a generous car allowance.

Qualifications

• Minimum 2 years of sales experience, preferably in a B2C setting.
• Experience in technology-driven sales processes.
• Proven track record in a target-driven role.
• Excellent communication, drive, resilience and a humble attitude.
• Curiosity to gather information and tailor solutions for customers.
• Genuine passion for Electric Vehicles, sustainability and automotive industry.
• Startup mindset and ability to adapt to fast-changing environment.
• Experience in fleet/leasing or salary sacrifice products is a bonus.

Responsibilities

• Speak to customers and qualify the right vehicle.
• Manage the end-to-end sales pipeline.
• Provide excellent customer service during and after sales.
• Plan and target acquisition of new customers.
• Record customer satisfaction and ensure exceptional experience.
• Deliver excellent customer service during and after the sales journey.
• Build strong internal and customer relationships across consumer and business channels.

Skills

Sales experience in B2C

CRM experience

Strong communication skills

Passion for customer experience

Knowledge of electric vehicles

Problem solving

Adaptability/startup mindset

EV/sustainability interest

Tools

CRM software

Digital sales tools

Job description

What we do.

Electric Car Leasing

Why we do it.

Greener. Fairer. Future.

We’re expanding our Electric Vehicle Sales Team in Weybridge. We're looking for an Electric Vehicles Sales Specialist, who will be responsible for managing sales directly with our customers focusing on our salary sacrifice product.

You will be the face and the voice of the Octopus Electric Vehicles, advising and supporting customers throughout their journey towards purchasing an EV. You will discuss their requirements and find the perfect vehicle for their lifestyle, considering the salary sacrifice product fully and the benefits of going electric.

We’re all about growth - both for the business and for our people. We provide plenty of opportunities for career progression, continuous learning, and personal development. Whether you're eager to level up your skills or thrive in our fast paced environment, we’re here to support your journey and help you make an impact.

A genuine passion for customer experience and sustainability is a must with a strong understanding of process and the importance of customer service.

This role will include an uncapped commission scheme and a generous car allowance as part of the overall package and will be based in our brand new office Weybridge 3 days a week.

What you’ll do

• Speak to customers interested in leasing an electric vehicle and qualifying the right one for them
• Manage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets
• Manage customer orders in progress and supervise order processing
• Continue planning and targeting of the acquisition of new customers
• Recording customer satisfaction to ensure that customers are having the best experience
• Provide excellent customer service both through the sales process and also in after-sales customer care
• Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level

What you’ll need

• Minimum 2 years of sales experience, preferably in a B2C setting, with relevant experience in roles such as SDR, software sales, or recruitment
• Experience in technology-driven sales processes (CRM, digital sales)
• Proven track record of working in a target driven role and providing excellent customer experiences
• Strong communication skills, a passionate drive, resilience, and a humble attitude
• An inquisitive nature with the ability to gather information to align customer needs with tailored solutions
• A genuine passion for going above and beyond for customers and a strong passion for Electric Vehicles, sustainability and/or the automotive industry
• A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
• A constant focus on improving and developing personally and within a business
• Ideally if you have previous experience within fleet, leasing or selling a salary sacrifice product - this is a bonus!

Why else you’ll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits
• Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
• Just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies!

About us

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.