Buying Assistant

Pinnacle Pet Group; Bedford; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company that is a leader in pet healthcare and insurance services in the UK. This role offers a unique opportunity to support a dynamic buying team while managing promotional processes and product setups. The ideal candidate will thrive in a hybrid working environment, balancing office collaboration with the flexibility of remote work. With a strong emphasis on innovation and customer experience, this position is perfect for those who are organized, proactive, and eager to make a difference in the pet industry. If you are ready to contribute to an exciting journey in a diverse and inclusive workplace, we want to hear from you!

Qualifications

• Strong analytical skills to investigate and challenge appropriately.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Support the buying team and manage workload effectively.
• Ensure the promotional process is managed and updated accurately.

Skills

Analytical Skills

Time Management

Communication Skills

Attention to Detail

Proactivity

Tools

Microsoft Office Suite

Retail Software

Job description

About Us

Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform which was set up as a joint venture between JAB Holding Company and BNP Paribas Cardif. PPG’s ambition is to create the leading pet insurance and health services platform globally.

Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office, we’ve doubled the size of our business. We have ambitious growth plans through UK and European partnerships, and own brand and a clear vision for the development of our customer and partner proposition.

Not only do we have big ambitions for innovation, customer experience and growth, we also pride ourselves on being a great place to work. We know not everyone works best confined to the four walls of the office, which is why we embrace hybrid working. Our teams come together to collaborate in the office when needed, but we also have the space and the freedom to work from home. We believe people should have the best of both worlds to foster creativity, social connections, shared learning autonomy and productivity. It helps support a good work-life balance, and it’s the way we want to be.

We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff. We are proud of our diversity, which is one of our core strengths. We want all of our people to thrive in an environment where bringing a different perspective is welcomed. We reflect the broad diversity of the customers we serve and we embrace an inclusive working environment.
If you want to work as part of a team, building and delivering something exceptional which will make a difference to pet owners and their pets and if you want to have fun in the process, we would love to hear from you.

Key Responsibilities

1. Support the rest of the buying team
2. Prioritising and managing workload and to do list, managing expectations cross functionally
3. Playing a key role in the management of the promotional process, ensuring that the promo planner is up to date, chasing supplier information, uploading agreed promo forms and checking accuracy
4. Managing the new line process, requesting new line forms from suppliers, accurately setting up products within the required timings
5. Attending and taking comprehensive and detailed meeting notes and actions
6. Producing ad hoc reports and gathering information as instructed by the Buyer team

Successful Candidates Will Have

1. Ability to investigate, analyse and challenge appropriately
2. Able to manage a varied workload, conflicting deadlines and multiple projects simultaneously
3. Strong verbal and written communication skills
4. Proficiency in using retail software and advanced Microsoft Office Suite
5. Highly organised, work well with deadlines and with an excellent attention to detail
6. Pet or Online Retail experience a distinct advantage
7. Proactive and able to use your initiative