Business Travel Consultant

DGI; United Kingdom; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

31.5 days holiday (increasing to 32.5 after 1 year)

Employee Assistance Program

Discounted staff travel

Pension

Life Assurance

Cycle to Work Scheme

Job summary

DGI is seeking experienced Travel Consultants who are fluent in Dutch or German to join their vibrant Operations Team. You will provide exceptional service to Academic and Charity clients while handling complex travel bookings. The role offers a blend of office and home working flexibility, with comprehensive training provided.

Enjoy a competitive salary of £28k - £33k, generous holiday entitlements, and various perks including discounted staff travel and pension contributions. If you have a passion for travel and thrive in a fast-paced environment, we want to hear from you!

Qualifications

• Must be fluent in Dutch/German and English, both written and spoken.
• Previous experience as a Business Travel Consultant is required.
• Ability to manage high volumes of email and call requests.

Responsibilities

• Provide high-level service to Academic and Charity clients.
• Support clients in organizing complex travel bookings.
• Achieve individual and team targets while maintaining excellent service.

Skills

Fluent in Dutch/German

Communication skills in English

Experience with complex travel bookings

Energy and self-motivation

Tools

GDS knowledge – Galileo preferable

Job description

With offices in Manchester, Ireland, Germany and the USA, DGI is a full-service Travel Management Company (TMC) specialising in the humanitarian, academic and not-for-profit sectors. We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values.

As leaders in the Charity, Academic, Humanitarian, and Not‑For‑Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference. Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom.

It's an exciting time to come and join us!

Our Operations Team provide a high‑level service to Academic and Charity clients to support them in their vital work around the globe. We are currently recruiting for experienced Travel Consultants (Dutch/German speakers) to join the team. You will receive comprehensive training covering all elements of the role including our reservations systems and processes. In return you’ll receive some fantastic benefits:

• Attractive salary between 28k - 33k (dependant on direct travel experience and premium for fluent Dutch/ German language) plus OTE bonus (uncapped, links to performance)
• 31.5 days holiday (including bank holidays) rising to 32.5 days after 1 year service
• Option to buy or sell additional annual leave
• Opportunity for combination of office and home working
• Employee Assistance Program
• Discounted staff travel
• Pension
• Life Assurance
• Season ticket loan
• Cycle to Work Scheme

Job Requirements

• Fluent in Dutch/German and English (both written and spoken) is essential
• A passion for travel with demonstrable energy and self‑motivation
• Experience dealing with high volumes of email and call requests processing complex travel bookings
• Previous experience working as a Business Travel Consultant
• Good GDS knowledge – Galileo preferable but training can be given
• The ability to achieve individual and team targets

If you are interested in the Dutch/ German Business Travel Consultant role and meet the requirements outlined above, then please do get in touch. Hours of work are 8.45am - 5.30pm (1 week), 8am - 4.45pm (1 week), 7am - 3.45pm (1 week) Monday – Friday, and your rota will involve one weekend day every six weeks (with a day off in lieu midweek). The role may be based at either our central Manchester office on a hybrid pattern (3 days in the office), or from home (UK).

We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.

Please visit our company LinkedIn page https://www.linkedin.com/company/dgi-travel/ to learn more about us and what we do.

PASSIONATE

We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

BOLD

We embrace innovation and challenge the status quo to deliver outstanding results.

MINDFUL

We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leaves a positive and lasting impression.

We are an inclusive, equal opportunities employer. We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.