Business Training

JD.com; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

JD Logistics Europe is seeking a proactive Training Lead to design and roll out the European training framework, including annual planning and budgeting, while ensuring local compliance and adapting HQ programs for Europe. You will develop practical warehousing, transportation, customs and customer service trainings, and oversee delivery with internal trainers and external providers.

The role emphasizes collaboration with HR and business leaders to close capability gaps, foster cross-cultural

Qualifications

• Build and deliver training framework, annual plan and budget for JD Logistics Europe.
• Develop practical training for warehousing, transportation, customs and customer service.
• Manage training delivery, trainers and external providers, and evaluate effectiveness through data.

Responsibilities

• Coordinate training activities across Europe.
• Partner with HR and business leaders to address capability gaps.
• Support cross-cultural collaboration initiatives.

Skills

Training framework

Budget planning

HR collaboration

Cross-cultural collaboration

Job description

Who We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.1. Build and deliver JD Logistics Europe’s training framework, annual plan and budget, ensuring local compliance and adapting HQ programmes for Europe.2. Develop practical training for warehousing, transportation, customs and customer service, covering onboarding, operational skills and management development.3. Manage training delivery, trainers and external providers, and evaluate effectiveness through training data and employee performance.4. Partner with HR and business leaders to address capability gaps, strengthen the management pipeline and support cross-cultural collaboration.At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.Ready to apply?Take the next step in your career, apply now and explore the opportunities we have to offer.