Business & Systems Analyst (12 month FTC)

CIFAS; London; Hybrid; GBP 50,000; Full time

Job summary

CIFAS seeks a Business & Systems Analyst for a 12-month FTC in London, focusing on analyzing Dynamics-based systems and delivering effective solutions. This role requires strong analytical skills, excellent communication abilities, and a high standard of data quality to support the organization's initiatives on fraud prevention.

Benefits

Remote working with office presence two days a month

Generous annual leave allowance

Private healthcare

Excellent pension package

Employee wellbeing services

Qualifications

• Experience in business and systems analysis throughout the full project lifecycle.
• Experience working with Dynamics or similar platforms.
• Ability to implement and optimize solutions.

Responsibilities

• Analyzing Dynamics-based requirements and solutions.
• Supporting business readiness for Dynamics changes.
• Ensuring data quality within Dynamics is maintained.

Skills

Analytical skills

Communication

Problem-solving

Data management

Collaboration

Education

Degree level education or equivalent

Tools

Microsoft Power BI

Job description

Business & Systems Analyst (12 month FTC)

Application Deadline: 24 June 2025

Department: Operations

Employment Type: Contract / Temp

Location: London, UK

Reporting To: Head of Operational Change

Compensation: £50,000 / year

Description

We are looking for a collaborative and detail-focused Business & Systems Analyst to join our team on a 12-month fixed-term contract. In this role, you will be responsible for analysing and delivering Dynamics-based solutions that align with evolving business needs. Building strong relationships across the organisation will be essential to your success.

A key focus of this position is supporting business readiness for Dynamics-related changes. You will play a vital role in maintaining high data quality standards, ensuring system integrity, and enabling smooth adoption across teams. Success in this role requires strong analytical capabilities, in-depth knowledge of Dynamics, a commitment to data accuracy, and a talent for building strong company-wide partnerships.

Key Responsibilities

Working alongside industry specialists, the successful candidate will be responsible for:

• Analysing Dynamics-based requirements and solutions
• Working closely with colleagues to gain understanding of the AS-IS process,
• Gathering and analysing data, from all systems to support solution options.
• Creating To-Be process maps.
• Obtaining sign off for requirements & solutions from all stakeholders and facilitating project meetings where appropriate.
• Providing support during the development and testing phase of the solution, tracking and resolving risks, queries and issues as well as ensuring test scripts and results are clearly documented and signed off.
• Ensuring business readiness for Dynamics-related changes to Business process to include providing timely and clear communication, support training and documentation and support post go-live requirements.
• Ensuring the quality of data within Dynamics is to a high standard, to retain confidence in the system.
• Driving the adoption of and championing the use of Dynamics across the business escalating training needs, inconsistent usage or gaps in the solution.
• Deputising for the Project Manager and Lead Business & Systems Analyst when required.
• Providing subject matter expertise through effective cross office collaboration on company-wide projects.

Skills, Knowledge and Expertise

To be successful in this role, you will have:

• A degree level education or equivalent and/or relevant previous work experience.
• Experience in business and systems analysis, ideally throughout the full project lifecycle.
• Strong experience in working with complex data and systems, particularly Dynamics or similar platforms, with the ability to implement and optimise solutions.
• Proficiency in process mapping, statistics, and management information, and experience with tools such as Microsoft Power BI is desirable.
• Excellent communication skills, both written and verbal, with the ability to present technical concepts to non-technical stakeholders and build relationships across teams.
• A proactive, problem-solving mindset with the ability to work independently, meet deadlines, and influence and collaborate effectively within a team.
• Knowledge of fraud prevention, fraud systems, and fraud prevention technology is desirable.
• The ability to consolidate and assess information from various sources to inform decision-making.
• High level of personal integrity, empathy, and professionalism, with a solutions-focused approach and a commitment to achieving optimal outcomes.
• This role requires a blend of technical knowledge, strong interpersonal skills, and the ability to drive change effectively across teams.

Benefits

In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:

• Remote working with approximately 2 days a month in the London office.
• Generous annual leave allowance plus the bank holidays
• Private healthcare
• Excellent pension package through salary sacrifice
• Personal and professional growth
• Employee wellbeing services – Wellbeing hub access with resources to various online exercise content, meditation guides, sleep stories and yoga.

We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whist keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.

We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. We are delighted to be recognised in the 2021, 2022 and 2024 best companies to work for listings. We have also been awarded the Investors In People Gold accreditation.

If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.