Business Systems Analyst

Your Housing Group; Warrington; Remote; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Pension 8% matched

Medicash healthcare

Discount scheme

Gym membership discounts

Job summary

Your Housing Group is seeking a Business Systems Analyst to join the ICT team. The role focuses on understanding business needs, documenting requirements as user stories, and ensuring systems meet purpose while working with DevOps and Architects to improve efficiency.

Based in the Northwest with home-based arrangements, you will travel to the Warrington Head Office 3–4 times per month. The package includes a 35-hour week and a salary of £40k–£48k, plus generous benefits.

Qualifications

• Significant experience of developing & documenting new business requirements.
• Demonstrable business analysis skills and strong problem-solving ability.
• Experience within ICT and housing/sector knowledge.

Responsibilities

• Ensure technology solutions are fit for purpose by understanding customer and colleague needs.
• Document user stories and functional/technical requirements for Agile/SCRUM ceremonies.
• Support Project Manager/Delivery Lead for successful technical implementations.
• Collaborate with Architects and DevOps to improve solutions while aligning with ICT security and architecture.

Skills

Analytical mindset

Business analysis

ICT experience

Data analysis

Housing tech knowledge

Job description

This is an exciting opportunity for a Business Systems Analyst to work within the ICT team.

This is an exciting time to work within ICT as we have a number of key programmes of work to modernise our technology and remove legacy systems to move towards a cloud-based infrastructure.

We are looking fora Business Systems Analyst who can work closely with our colleagues in the business to understand, the challenges they face in terms of technology solutions, their processes and needs, and with technical ICT staff to ensure our current and new systems are fit for purpose.

What will my working week look like?

You will be homebased, living within the Northwest, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses when needed. Realistically, you will be required to visit our Head Office approximately 3-4 times a month.

What will I be responsible for doing?

First and foremost, you will ensure that all technology solutions are fit for purpose by understanding our customers and colleagues needs. Documenting, in the form of user stories, functional & technical requirements and articulating them at all Agile/SCRUM ceremonies.

You will provide support to the Project Manager and/or Delivery Lead to ensure successful technical project implementations.

You will work closely with Architects and DevOps Teams to continually improve our existing solutions to improve efficiency whilst ensuring alignment to ICT security and architectural principles.

And what would make me stand out from the crowd?

• A highly analytical mindset, with an ability to see both the big picture and the details.
• Significant experience of developing & documenting new business requirements, challenging where needed.
• Demonstratable business analysis skills and strong problem-solving ability.
• Significant experience of ICT, and business/industry work experience, including business analysis tools and techniques.
• Knowledge of data collection, recording, data analysis and interpretation using quantities and qualitative methods.
• Knowledge of housing specific technology.

Ideally you will have the….

• Ability to communicate with technical and non-technical stakeholders.
• Ability to influence and motivate, where there is reluctance to change.
• Ability to quickly understand new and emerging technology.

That all sounds great, what’s in it for me?

In return we offer £40k - £48k for a 35-hour week, and 26 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done. If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.

Closing Date: 20th November 2026

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG2

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