Business Support Team Leader (Families First Programme)

Lambeth-Council; Greater London; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Living wage employer

Stonewall diversity champion

Safer recruitment emphasis

Staff benefits

Job summary

Lambeth Council in London is seeking an experienced Business Support Team Leader to drive the backbone of the Families First Programme. The role focuses on coordinating governance, planning and cross‑agency collaboration without direct line management of staff.

The position is a senior, dedicated business support lead responsible for setting standards, ensuring information quality and driving improvements across the programme.

Qualifications

• Senior level business support experience within public sector or complex programme environments.
• Strong organisational leadership and coordination across multi‑agency teams.
• Ability to shape and assure quality of business support across a large programme.

Responsibilities

• Lead the design and delivery of high‑quality business support across the programme.
• Coordinate programme governance, boards, reporting cycles and documentation.
• Provide oversight of planning, scheduling and programme coordination activity.
• Ensure accurate and timely information flow across partners and stakeholders.
• Identify improvements to business support systems and processes.
• Act as a key expert and guidance for business support functions embedded across the programme.

Skills

Business support

Programme coordination

Governance management

Stakeholder engagement

Job description

Business Support Team Leader

Starting Salary: PO1 £44,739 per annum including LW.

Secondment /Fixet term Contract for 12 months

About Us

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Please have a look at our dedicated One Lambeth Values and Behaviours page.

About the Team

The Families First Partnership Programme Team is a small team that sits at the heart of system reform, leading the delivery and embedding of Families First Partnership and wider social care reforms to transform how children and families receive support. We work across the local authority’s children services; health, education, YJS and the voluntary and community sector to redesign services, align reform initiatives and turn national ambition into lived experience for families. Our team culture is bold, collaborative and impact focused. We value curiosity, shared leadership and the confidence to challenge and innovate. This is a unique opportunity to work across sectors on connected reform programmes, shape whole system change, and develop advanced skills in transformation, change leadership and partnership working at scale.

About the Role

We are seeking an experienced and highly capable Business Support Team Leader to play a pivotal role within the Families First Programme (FFP); a major system reform and transformation initiative focused on improving outcomes for children, young people, and families.

This is a senior-level business support role, defined by the depth of expertise, organisational leadership, and programme-level coordination required. While this position does not involve direct line management of staff, it carries significant responsibility for leading, shaping, and assuring the quality of business support across the programme.

You will act as the backbone of programme coordination, ensuring that structures, processes, and governance operate effectively to support a complex, multi-agency transformation.

Key Responsibilities

• Lead the design and delivery of high-quality business support across the programme, setting standards and expectations


• Coordinate programme governance, including boards, reporting cycles, and documentation


• Provide expert oversight of planning, scheduling, and programme coordination activity


• Ensure consistency, accuracy, and timeliness of information flow across partners and stakeholders


• Identify and implement improvements to business support systems and processes


• Act as a key point of expertise and guidance for business support functions embedded across the programme

Recruitment Timelines

Advert close date: 11:59pm on 9th October 2026

Please click here to view: Lambeth Staff Benefits

Contact Information

For an informal discussion about the role, please contact Manyara Walker [e-mail]

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.