Business Support Officer Level 2

TN United Kingdom; Nottingham; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity awaits talented individuals to join a forward-thinking organization dedicated to improving the lives of Nottingham's residents. This role involves providing essential business support services while ensuring exceptional service delivery. The ideal candidate will thrive in a dynamic environment, showcasing strong communication skills and adaptability to new technologies. Join a progressive team that values innovation and inclusivity, and make a meaningful impact in the community. With competitive pay and generous benefits, this position offers a fulfilling career path for those passionate about service excellence.

Benefits

Generous leave entitlement

Access to pension scheme

Flexible working arrangements

Hybrid working options

Qualifications

• Proficient in using computers for correspondence and record maintenance.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Provide comprehensive business support services across Nottingham City Council.
• Handle enquiries and organize information systems effectively.

Skills

Computer proficiency

Written communication

Verbal communication

Adaptability to IT packages

Ability to work under pressure

Job description

Job Description

Contract Type: Fixed Full Time for 12 Months

Worker Type: Onsite Worker

Salary: Starting Salary is £24,790 (Level one) rising to £25,584 (Level four) per annum (pro rata for part-time)

We have an exciting opportunity for talented individuals to join our workforce. Working for Nottingham City Council offers great benefits, including competitive pay, generous leave entitlement, and access to a pension scheme. We aim to foster an innovative, inclusive, and progressive work culture where everyone is supported to excel.

We are looking for people who are innovative, driven, and committed to serving and improving Nottingham. If you are passionate about making a difference in the lives of residents and workers in our city, we want to hear from you.

About the Role

To provide comprehensive, flexible, and tailored business support services across Nottingham City Council, ensuring consistency of service delivery to internal and external customers. Business Support Officers at Level 2 are expected to handle enquiries, signpost to services, organize and develop information systems, and communicate effectively face-to-face, in writing, and over the phone, while adhering to business support standards.

The successful candidate will provide administrative support to the team at Cherry Trees, a modern residential care home in Bestwood Park, which offers luxurious facilities and outstanding care for up to 45 residents aged 65 and over. Cherry Trees provides a nurturing environment with compassionate caregivers, ensuring residents maintain independence and peace of mind.

About You

The ideal candidate will have:

• Ability to use a computer to prepare correspondence and maintain records, with adaptability to new IT packages;
• Ability to work under pressure and meet fixed deadlines;
• Good written and verbal communication skills;
• Sensitivity to the needs of customers and staff.

A DBS enhanced check for regulated activity is required for this position.

Additional Information

For more details, you can find the job description for this post. Nottingham City Council offers flexible working arrangements, including hybrid options, depending on the role. Further information can be found on the 'for applicants' page.

For informal enquiries, please contact Kelsie Ward, Service Delivery Manager, via email.

Closing Date: 13th May 2025. Please apply early, as the advert may close before the deadline.

Interviews will be scheduled: TBC.

If you experience technical issues with your application, please contact our Employee Service Centre.

By applying, you agree to our terms and conditions.