Prison Support Officer - HMP Fosse Way

TN United Kingdom; Wigston; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to rehabilitation and community reintegration. As a Prison Support Officer, you will play a crucial role in the operational support team at a Category C rehabilitation prison. This position offers meaningful work that makes a difference in people's lives, along with opportunities for career development and flexible scheduling. With a focus on teamwork and support, you'll be part of a family that values your contributions and offers comprehensive training to help you succeed. Embrace the chance to make a positive impact every day in a supportive environment.

Benefits

Free onsite parking

Subsidised meals on duty

Access to prison gym facilities

Pension scheme with employer match

Generous leave including bank holidays

Full training with shadowing opportunities

Employee discounts across retailers

Career development opportunities

Flexible shift patterns

Year-round operation

Qualifications

• Commitment to making a positive impact in the community.
• Ability to work in a diverse team and adapt to various roles.

Responsibilities

• Manage security gates and escort prisoners and staff.
• Provide administrative support and ensure smooth operations.

Skills

Good communication skills

Numerical skills

Education

Educational background in English

Educational background in Maths

Job description

Social network you want to login/join with:

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Client:

Serco

Location:

Wigston, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8703782d00da

Job Views:

4

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Prison Support Officer

Hours per week:

HMP Fosse Way is a Category C rehabilitation prison in Leicestershire. It will house 1,000 prisoners and focus on the rehabilitation of offenders and their reintegration into society.

Our Operational Support team plays a vital role in ensuring the effective and efficient operation of the prison. Whether working at security gates, managing prison visits, escorting prisoners, staff, and contractors, or providing administrative and communication support, being an Operational Support Officer is more than just a job; it's an opportunity to be part of something greater. Join a work family where your contributions are valued and make a difference every day. We also offer:

• Starting salary of £[amount], rising to £[amount] after one year
• Free onsite parking
• Subsidised meals on duty
• Access to and free use of the prison gym facilities
• Pension scheme with up to 6% employer match, generous leave including bank holidays
• Full training with shadowing opportunities to gain practical experience
• Perks such as Blue Light cards and employee discounts across various retailers and service providers
• Career development opportunities, including pathways to Prison Officer and management roles
• Year-round operation with flexible shift patterns and rota scheduling to ensure meaningful time off

Requirements for the role:

Our current staff come from diverse backgrounds, including retail, healthcare, call centers, taxi services, military, police, and security. What matters most is your commitment to making a positive impact. Good communication skills, and a solid educational background in English and Maths for report writing and numerical tasks, are essential. You will learn the rest on the job with support from experienced colleagues.

Why choose Serco?

• Meaningful work that makes a difference in people's lives
• Opportunities to learn and develop across diverse operations
• Supportive and motivated team environment

Additional information:

• This position is exempt from the Rehabilitation of Offenders Act; all offers are subject to security clearance and Home Office approval.
• Applicants must obtain Ministry of Justice Enhanced Level 2 Vetting.