Business Support Officer (Early Years Inclusion and SEND Team)

Liverpool City Council; Liverpool; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

27 days holiday + bank holidays

Pension Scheme (LGPS)

Flexible working (role dependent)

Training and development

Cycle to Work

Gym membership discounts

Employee volunteering

Job summary

Liverpool City Council is seeking a proactive Business Support Officer to join the Early Years Inclusion and SEND Team. Based at Cunard Building, Liverpool, you will provide essential administrative and financial support to ensure the service runs smoothly and delivers timely support to children and families.

You will manage records, respond to inquiries, support panels and contribute to data reporting and project work.

Qualifications

• Experience providing high-quality administrative support across a team.
• Experience with financial processes: purchase orders, invoices, grants and payments.
• Proficient in managing datasets, records and reporting for performance and service data.
• Strong communication with colleagues, partners and families in a public service context.

Responsibilities

• Provide high-quality administrative support across the service.
• Support SEND-related panel meetings: agenda, minute-taking and outcomes.
• Manage electronic records, databases and filing systems.
• Monitor team mailboxes and respond professionally to enquiries.

Skills

Administrative skills

Financial processing

Data management

Communication

Tools

Tribepad system

Job description

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Business Support Officer (Early Years Inclusion and SEND Team)

Job Reference liverpoolcitycouncil/TP/48473/2287

Number of Positions:

1

Contract Type:

Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

14/10/2026

Job Category:

Children's Services

Region / Division:

Liverpool

Business Unit:

Job Introduction

Job title: Business Support Officer (Early Years Inclusion and SEND Team)

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co-produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people, and their networks. This is a model we can be proud of and one that truly belongs to all of us.

The role:

Liverpool City Council is seeking a highly motivated, organised and passionate Business Support Officer to join our dedicated Early Years Inclusion and SEND Team. This is an exciting opportunity to play a key role within a service that supports young children with Special Educational Needs and Disabilities to access the right support at the right time, enabling them to thrive in mainstream, early years settings. The role also offers opportunities to engage in professional development, continuous learning and opportunities to contribute to innovative projects and service improvements.

As a Business Support Officer within the Early Years Inclusion and SEND Team, you will provide comprehensive administrative and financial support across the team. You will be central to the smooth running of the service, supporting panels, maintaining data systems, managing financial processes, and ensuring that high-quality information and support are provided to colleagues, partner agencies, education settings and families across the city.

In this varied and rewarding role, you will:

• Provide high-quality administrative support across the service
• As a Business Support Officer you will support SEND-related panel meetings, including agenda preparation, minute taking and communication of outcomes
• Manage and maintain electronic records, databases and filing systems
• Monitor team mailboxes and respond professionally to enquiries from colleagues, partners and the public
• Collate, analyse and report performance and service data
• As a Business Support Officer you will support application and funding processes across the team
• Process purchase orders, invoices, grants and payments in accordance with financial regulations
• Assist with budget monitoring and financial record keeping
• As a Business Support Officer you will coordinate training events, meetings and workshops
• Support quality assurance activities, audits and performance reporting
• Work collaboratively with education settings, nursery leaders, SENDCOs and partner organisations
• As a Business Support Officer you will promote effective information sharing, confidentiality and data protection practices

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time –a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail] .

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.