Business Support Officer - Data (fixed/Secondment)

Leicestershire County Council; Glenfield; On-site; GBP 21,000 - 31,000; Full time

Job summary

Leicestershire County Council is seeking a Business Support Officer - Data to join a team responsible for the timely and accurate production of statutory returns and data for Ofsted, DFE and YJB. The role involves maintaining high-quality information, addressing data quality issues, and supporting training and induction of new starters.

You will work with minimal supervision and apply strong Excel and data analysis skills to meet deadlines, with flexible working options including hybrid

Qualifications

• NVQ 3 or Equivalent in relevant area or equivalent level of relevant experience using case management systems or similar and recognising the importance of maintaining high standards of information within those systems.
• Substantial experience in the effective use of Microsoft Office software, particularly EXCEL skills, and the ability to support others in their use and understanding of IT based systems.
• Previous experience of collection and collation of data, performing calculations and the ability to analyse and interpret data/information and present it effectively.
• Experience of working to strict timescales and meeting deadlines, with the ability to deal calmly and effectively with competing pressures.
• Organised approach to work, with the ability to address and solve problems.
• The ability to perform effectively as part of a team and to engage, motivate and direct the efforts of others towards agreed departmental objectives.
• The ability to communicate confidently and effectively, both written and verbally appropriate to the subject matter and audience.

Responsibilities

• Ensure timely and accurate production of statutory returns and statistical information for internal and external partners.
• Address data quality issues and support training and induction of new starters.
• Produce clear instructions on how to use systems effectively and efficiently.
• Collaborate with team members to maintain high-quality information across department datasets.

Skills

Excel skills

Data analysis

Teamwork

Communication

Organisation

Education

NVQ 3 or equivalent

Job description

Business Support Officer - Data (fixed/Secondment)

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield LE3 8RA

Working Hours:37 Hours

Contract Type: Fixed (until 31.03.2027) or Secondment (until 31.03.2027) Line mangers approval needed

Closing Date: 27th August 2026

Interview Date(s): TBC

About the Role

The successful applicant will be joining a team who are responsible for ensuring the timely and accurate production of statutory returns and statistical information for internal and external partners including Ofsted, DFE and YJB. The role will be vital in ensuring the capturing and maintenance of high-quality information for the department, to include addressing data quality issues, supporting training and induction of new starters, and producing clear instructions on how to use systems effectively and efficiently. Team members develop their understanding of a variety of services within the department and will have an area of responsibility which will require the post holder to work effectively with minimal supervision.

For information on our approach to the recruitment of ex-offenders, please see our policy statement .

About You

To apply for this post, you must:

• NVQ 3 or Equivalent in relevant area or equivalent level of relevant experience using case management systems or similar and recognising the importance of maintaining high standards of information within those systems.
• Substantial experience in the effective use of Microsoft Office software, particularly EXCEL skills, and the ability to support others in their use and understanding of IT based systems.
• Previous experience of collection and collation of data, performing calculations and the ability to analyse and interpret data/information and present it effectively.
• Experience of working to strict timescales and meeting deadlines, with the ability to deal calmly and effectively with competing pressures.
• Organised approach to work, with the ability to address and solve problems.
• The ability to perform effectively as part of a team and to engage, motivate and direct the efforts of others towards agreed departmental objectives.
• The ability to communicate confidently and effectively, both written and verbally appropriate to the subject matter and audience.

In addition, we also expect you to shareour commitment to our values andto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Yvonne Smith - Business Development Support Officer - Quality and Practice Lead

Kelly Bennion - Quality Assurance, Improvement and Practice Lead

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

• Locations Leicestershire County Council, Glenfield, LE3 8RA, GB
• Apply Before 08/27/2026, 10:59 PM
• Assignment Category Fixed-Term
• Temporary Contract Reason To cover an employee on secondment.