Business Support Officer - Data

Leicestershire County Council; Quorn; On-site; GBP 28,000 - 34,000; Full time

Job summary

Leicestershire County Council is recruiting for a data and information officer to join a team responsible for timely and accurate production of statutory returns and statistics for internal and external partners such as Ofsted, DFE and YJB. You will help capture and maintain high-quality information, address data quality issues and support training for new starters.

With flexible and hybrid working options, the role requires strong organisation, data analysis skills, proficiency with Excel and

Qualifications

• NVQ Level 3 or equivalent experience with case management systems.
• Proficient in Microsoft Excel and IT-based systems.
• Experience in data collection, calculations, analysis and presentation.
• Experience meeting deadlines under pressure.
• Organised with problem-solving abilities.
• Teamwork and ability to motivate others.

Responsibilities

• Ensure timely and accurate production of statutory returns and statistics for internal and external partners (e.g., Ofsted, DFE, YJB).
• Capture and maintain high-quality information across systems; address data quality issues.
• Support training and induction of new starters; produce clear system instructions.
• Work with minimal supervision and collaborate with the team to achieve departmental objectives.

Skills

Data analysis

Time management

Teamwork

Communication

Problem solving

Education

NVQ Level 3 or equivalent

Tools

Excel

Microsoft Office

Job description

The successful applicant will be joining a team who are responsible for ensuring the timely and accurate production of statutory returns and statistical information for internal and external partners including Ofsted, DFE and YJB. The role will be vital in ensuring the capturing and maintenance of high-quality information for the department, to include addressing data quality issues, supporting training and induction of new starters, and producing clear instructions on how to use systems effectively and efficiently. Team members develop their understanding of a variety of services within the department and will have an area of responsibility which will require the post holder to work effectively with minimal supervision.

• NVQ 3 or Equivalent in relevant area or equivalent level of relevant experience using case management systems or similar and recognising the importance of maintaining high standards of information within those systems.
• Substantial experience in the effective use of Microsoft Office software, particularly EXCEL skills, and the ability to support others in their use and understanding of IT based systems.
• Previous experience of collection and collation of data, performing calculations and the ability to analyse and interpret data/information and present it effectively.
• Experience of working to strict timescales and meeting deadlines, with the ability to deal calmly and effectively with competing pressures.
• Organised approach to work, with the ability to address and solve problems.
• The ability to perform effectively as part of a team and to engage, motivate and direct the efforts of others towards agreed departmental objectives.
• The ability to communicate confidently and effectively, both written and verbally appropriate to the subject matter and audience.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a .

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following