Business Support Officer

WMJobs; Worcester; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join Worcestershire County Council as a Business Support Officer, where you will play a key role in supporting operational services in a vibrant and dynamic environment. This entry-level position involves providing essential business support, fostering customer-focused service, and improving administrative procedures within the Economy and Infrastructure Directorate. Enjoy a fixed-term contract with attractive benefits including flexible working, professional development, and a supportive team atmosphere.

Benefits

Great Holiday Entitlement

Brilliant Pension Scheme

Professional Learning & Development

Flexible Working

Qualifications

• Professional, friendly, enthusiastic, and positive individual
• Good communication skills; clear and concise
• Ability to work in a multi-faceted environment

Responsibilities

• Develop and provide confidential, accurate and efficient business support
• Ensure proactive and responsive service delivery
• Support operational services in the Economy and Infrastructure Directorate

Skills

Customer Focus

Organizational Skills

IT Literacy

Job description

WMJobs Worcester, England, United Kingdom

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The Role:

Worcestershire County Council,

Job Title: Business Support Officer

Salary: £24,201 - £25,795 per annum

35 Hours per Week

Location: Wildwood

Team: Business Support

12 Month Fixed Term Contract

The Role:

We are looking for a professional, friendly, enthusiastic and positive individual to join the Business Support Service mainly supporting the Economy and Infrastructure Directorate. As a Business Support Officer, you will be part of a fast paced, exciting, dynamic team working in a multi disciplined environment.

Your main responsibilities will be to work as part of a team developing and providing confidential, accurate and efficient business support to operational services and to provide innovative approaches to improve business activity. You will also be able to work as part of a team to ensure the service is proactive, responsive, flexible, efficient and ensure that administrative procedures operate effectively and are in accordance with key policies and other procedures Customer services will be at the core of all duties you undertake.

You must be IT literate and demonstrate good organisational skills, along with a high degree of customer focus and must have a practical approach to problem resolution. Your communication skills will be clear and concise and of a high standard. You will have a “can do” attitude and enjoy working in a multi faceted area of Worcestershire County Council.

For further information please contact: Gemma Blake [e-mail] or Miriam Gorman [e-mail]

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

• Worcestershire County Council - Why work for us?
  
  
  

Some of these offers include:

• Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.
  
  
  

Equality & Diversity: The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 22/06/2025

Anticipated Interview Date: TBC

Attached documents

Business Support Officer JDPS.pdf

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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