Business Support Officer

JR United Kingdom; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the Office of the West Mercia Police and Crime Commissioner as a Business Support Officer. You'll play a vital role in enhancing community engagement through innovative communications and public campaigns, ensuring the public's voice is heard in policing. This hybrid position offers flexibility and a supportive work environment, with numerous benefits including professional development and health support.

Benefits

Flexible working

Up to 26 days annual leave

Local Government Pension Scheme (LGPS)

Professional development opportunities

Free parking

Onsite gym

Health and wellbeing support

Blue Light Card discounts

Qualifications

• Passion for public engagement and improving community relations.
• Ability to develop and deliver communications effectively.
• Experience in creating multimedia content like videos and podcasts.

Responsibilities

• Develop and deliver communications to support the PCC.
• Produce and deliver campaigns, including videos and podcasts.
• Engage with the public and provide advice to the PCC.

Skills

Creativity

Written communication

Risk identification

Innovative thinking

Job description

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We are looking for a creative and dynamic Business Support Officer to join the office of the West Mercia Police and Crime Commissioner and support our vision: "Working with partners and the public to deliver safer, stronger communities in West Mercia".

The core role of the PCC’s office is to ensure the voice of the public is reflected in policing. The PCC also allocates millions of pounds to community projects, victim services and crime prevention measures, and makes sure the police force has the funding it needs to deliver an efficient and effective service for the public.

The PCC needs someone who’s got a passion for ensuring the public voice is heard and is ultimately used to better policing, someone who is creative, has good written skills, can identify risks and opportunities, and has got innovative ideas for improving the way in which communities are engaged with.

If successful, you’ll be responsible for: developing and delivering communications via a number of platforms to support the PCC and the estate; producing and delivering campaigns; creating videos and podcasts; providing advice and support to the PCC; and carrying out public engagements. You are also supported and encouraged to work on your own initiative and help shape the focus.

• The Business Support Officer is a hybrid role with a minimum of 3 days office based

The closing date for this post is 12 noon on Friday 30th May 2025.

Our values

Professionalism:

• We set high standards for ourselves and others.
• We embrace learning and continuous improvement.
• We are empowered to take clear, innovative and evidenced decisions, and own accountability that comes with them.

Serving the public:

• We work collaboratively with the police and our partners to deliver best in class services to our communities.
• The best interests of the public are at the heart of everything we do.
• We always ensure the public have a voice in shaping the services that affect their lives.

Integrity:

• We strive to achieve the best value and service for the taxpayer.
• We are honest, open and transparent with our staff, the public and our partners.
• We challenge inappropriate or unethical behaviour, wherever we encounter it.

Inclusivity:

• We treat people fairly and respectfully.
• We care for and value each other, creating an environment where people feel belonging and have confidence as individuals.
• We work to champion the voices of all communities, especially those who do not feel heard.

We’re a supportive employer, an inclusive workplace with active advocacy networks, we offer flexible working, up to 26 days annual leave (including bank holidays) pre-five years’ service, Local Government Pension Scheme (LGPS), professional development, free parking, an onsite gym, health and wellbeing support and access to the Blue Light Card discounts.

We embrace diversity and welcome applications from everyone.

To read more about the added benefits and rewards of working for the Office of the West Mercia Police and Crime Commissioner please visit the West Mercia Police website.

We embrace diversity and welcome applications from everyone.

If you require any support to complete your application or you have any questions please contact the recruitment team on 0 1 9 0 5 7 1 8 4 4 4 (press option 1 then 5)

Internal applicants who need redeployment will be offered positions ahead of other candidates, subject to them passing a selection process

*Photo ID will be required at interview so please go to Citizencard.com if you do not have a photo driving licence or passport (can be expired)