Business Support Officer

WMJobs; Warwick; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Pension with employer contribution

Agile working

Generous annual leave

Bank holidays + extra day at Christmas

Vivup discounts

Job summary

Warwickshire County Council is hiring a part-time Business Support Officer to join the Fostering and Kinship team. The role covers 18.5 hours across three days (Mon-Wed) and focuses on coordinating kinship carer applications and supporting annual reviews for foster carers.

You’ll manage deadlines, collect essential documents, maintain accurate records and work closely with social work teams and carers to ensure statutory timescales are met while delivering excellent customer service in a busy

Qualifications

• Proactive and highly organised candidate.
• Strong communication and interpersonal skills.
• Experience using Microsoft 365 to support teams.
• Attention to detail and accurate record-keeping.

Responsibilities

• Coordinate kinship carer applications and annual reviews.
• Monitor deadlines and collect essential documentation.
• Maintain accurate records and share information with social work teams.
• Support stakeholders to ensure timely, compliant processes.
• Deliver high-quality business support in a busy environment.

Skills

Organisational skills

Initiative

Relationship-building

Communication skills

Microsoft 365 skills

Attention to detail

Tools

Microsoft 365

Job description

Warwickshire County Council,

Part Time – 18.5 hours per week to be worked across 3 days, Monday to Wednesday

Looking for more than administration? Join a supportive team where your organisation, initiative and relationship-building skills make a real difference to foster carers, kinship carers, children and families every day.

About The Organisation

At Warwickshire County Council, everything we do is focused on making Warwickshire the best it can be for children, young people and families. We recognise that our people are our greatest asset and are committed to creating an environment where colleagues feel valued, supported and empowered to make a difference. Whether supporting frontline services or working behind the scenes, every role contributes to improving outcomes for local communities.

Now is an exciting time to be part of our team as Warwickshire begins to embed our Families First teams who support the young people in our County. Our approach is about locality working, multi disciplinary and multi agency teams that support the whole family. Building strong partnerships with local services, Health, Police and Education.

If you want to build strong relationships and connections with families, join Warwickshire’s Children and Families service.

Our Offer to you includes:

• Supportive managers who provide recognition and a robust supervision policy focussed on wellbeing and workload.
• We also offer a Refer a Friend package for some roles. Terms and Conditions apply
• Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund.
• The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

About The Team And The Role

We are looking for a proactive and highly organised Business Support Officer to join our friendly Fostering and Kinship Business Support Team. This is a rewarding and varied role where you'll play a key part in supporting services that make a real difference to the lives of foster carers, kinship carers, children and families across Warwickshire. You'll thrive in a busy environment, enjoy managing competing priorities and take pride in delivering high-quality support. As an effective communicator with strong Microsoft 365 skills and excellent attention to detail, you'll have the confidence to work independently while contributing positively to a collaborative team.

A key focus of the role is coordinating kinship carer applications and supporting the annual review process for foster carers. You'll monitor deadlines, request and track essential documentation, maintain accurate records and work closely with social work teams, carers and other stakeholders to ensure statutory and regulatory timescales are met.

The successful candidate will be able to use their initiative to identify solutions, manage a varied workload effectively and build strong working relationships across the service. You'll be adaptable, well organised and committed to delivering excellent customer service in a fast-paced and evolving environment.

Our team is supportive, knowledgeable and committed to continuous improvement. We work collaboratively, share learning and support one another to deliver a high-quality service that helps the Fostering and Kinship Service achieve positive outcomes for children and families.

Success in this role will be measured by the timely progression of kinship carer applications and foster carer annual reviews, effective stakeholder engagement, accurate record keeping and the delivery of excellent business support. You will also contribute to a positive, inclusive team culture that reflects Warwickshire County Council's values and behaviours.

For further information please see the Job Description and Person Specification below;

Business Support Officer

Working for Warwickshire – This is the difference you make:

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application.

If you would like to discuss the role informally, please contact Emma Marshall, Business Support Team Manager, on 01926 738328 or [e-mail]

Closing date

for applications: 3rd September 2026

Interview date

W/C 7th September 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more