Business support officer

We Manage Jobs(WMJobs); Redditch; On-site; GBP 26,000 - 29,000; Full time

Job summary

Worcestershire County Council seeks a motivated Business Support Officer for the Children's Safeguarding Services. The role involves delivering effective business support and ensuring administrative procedures are followed while providing excellent customer service in a dynamic team environment. The position offers opportunities for professional development and flexible working arrangements.

Benefits

26 days paid holiday (pro rata for part-time staff)

Local Government Pension Scheme

Professional Learning & Development opportunities

Flexible hybrid working options

Qualifications

• Must demonstrate good IT literacy and organizational skills.
• High degree of customer focus and a practical approach to problem resolution needed.

Responsibilities

• Provide confidential and accurate business support to operational services.
• Ensure administrative procedures operate efficiently of key policies.
• Contribute to improving business activities and customer service.

Skills

IT literacy

Organizational skills

Customer focus

Problem resolution

Communication

Job description

Job Title: Business Support Officer for Locality Safeguarding Children's Services
Salary: £26,213 - £28,435 (based on 35hours)
1 x 35 Hours per Week 1 x 15 Hours per week
Location: Pershore Civic Centre / Downsell Road
Team:
Permanent

The Role:

We are looking for a professional, friendly, enthusiastic and positive individual to join the Business Support Service supporting Children's Safeguarding Services.As a Business Support Officer, you will be part of a fast paced, exciting, dynamic team working in a multi disciplined environment.

Your main responsibilities will be to work as part of a team developing and providing confidential, accurate and efficient business support to operational services and to provide innovative approaches to improve business activity.You will also be able to work as part of a team to ensure the service is proactive, responsive, flexible, efficient and ensure that administrative procedures operate effectively and are in accordance with key policies and other procedures Customer services will be at the core of all duties you undertake.

You must be IT literate and demonstrate good organisational skills, along with a high degree of customer focus and must have a practical approach to problem resolution. Your communication skills will be clear and concise and of a high standard.You will have a “can do” attitude and enjoy working in a multi faceted area of Worcestershire County Council.

For further information please contact:Rachel Lewin - [e-mail]

Benefits:

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage

• Worcestershire County Council - Why work for us?

Some of these offers include:

• Great Holiday Entitlement:As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years.If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
• Brilliant Pension Scheme:The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development:We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
• Flexible Working:We are proud to offer hybrid working to provide a better work/life balance where possible.

Equality & Diversity:The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 29/06/2025
Anticipated Interview Date: TBC

Attached documents
Job Description