Business Support Officer

Teaching Personnel; Padiham; On-site; GBP 20,000 - 22,000; Full time

Job summary

Teaching Personnel is seeking a highly organised Business Support Officer to join the administrative team at a primary school in Padiham. The role focuses on delivering efficient administrative support, acting as a point of contact for staff, parents and external agencies to ensure smooth everyday operations.

The ideal candidate will have strong IT skills, experience in educational administration, and an approachable, professional manner.

Qualifications

• Proven experience in administrative or business support roles.
• Strong organisational and multi-tasking abilities.
• Excellent written and verbal communication skills.
• Experience with Microsoft Office applications (Word, Excel, Outlook, Teams).
• Ability to handle confidential information with discretion.

Responsibilities

• Provide comprehensive administrative support to SLT and staff.
• Be the first point of contact for parents, visitors and agencies.
• Manage school communications—emails, letters, and phone enquiries.
• Maintain pupil records and school databases with accuracy.
• Support attendance monitoring and reporting processes.
• Assist with events, meetings and appointments organization.
• Process purchase orders, invoices and other admin tasks.
• Ensure documents comply with policies and GDPR guidelines.
• Support recruitment and onboarding administration including safeguarding checks.

Skills

Organisational skills

Communication

Customer service

Microsoft Office

Record keeping

Tools

SIMS

Arbor

Bromcom

MS Teams

Job description

A welcoming and inclusive primary school is seeking a highly organised and professional Business Support Officer to join its administrative team. This is a fantastic opportunity for an individual with excellent administrative, communication, and organisational skills who is passionate about supporting the smooth running of a busy school environment.

As a Business Support Officer, you will play a vital role in supporting the school's day-to-day operations, acting as a key point of contact for staff, parents, visitors, and external agencies while ensuring administrative processes are completed efficiently and accurately.

Job Title: Business Support Officer
Location: Padiham
Salary: Sliding scale - £14.25 - £16 per hour
Contract Type: Full-time / Part-time
Start Date: [Insert Date]

About the Role

Key Responsibilities

• Provide comprehensive administrative support to the Senior Leadership Team and wider school staff.
• Act as a first point of contact for parents, visitors, and external agencies, delivering excellent customer service.
• Manage school communications, including emails, letters, and telephone enquiries.
• Maintain accurate pupil records and school databases.
• Support attendance monitoring and reporting processes.
• Assist with the organisation of school events, meetings, and appointments.
• Process purchase orders, invoices, and other financial administration as required.
• Ensure school documentation is up to date and compliant with policies and procedures.
• Support recruitment and onboarding administration, including safeguarding checks where appropriate.
• Maintain confidentiality and handle sensitive information in accordance with GDPR requirements.

The Ideal Candidate Will Have

• Previous experience in an administrative or business support role, preferably within a school or educational setting.
• Strong organisational skills and the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills.
• Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• A professional, friendly, and approachable manner.
• High levels of accuracy and attention to detail.
• Experience with school management systems such as SIMS, Arbor, or Bromcom is desirable but not essential.
• A strong understanding of confidentiality and data protection principles.

What the School Offers

• A supportive and welcoming staff team.
• Opportunities for professional development and training.
• A positive and inclusive working environment.
• The opportunity to make a meaningful contribution to the education and wellbeing of children.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
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