Business Support Officer

JR United Kingdom; Norwich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading organization is seeking a dynamic Business Support Officer to enhance community engagement and support the West Mercia Police and Crime Commissioner. This hybrid role involves developing communications, executing campaigns, and conducting public engagements, contributing to safer communities. The ideal candidate will be creative, possess strong written skills, and be passionate about public service.

Benefits

Up to 26 days of annual leave

Local Government Pension Scheme (LGPS)

Professional development

Free parking

Onsite gym

Health and wellbeing support

Access to Blue Light Card discounts

Qualifications

• Passionate about amplifying the public voice.
• Ability to identify risks and opportunities.
• Innovative ideas for community engagement.

Responsibilities

• Develop and deliver communications across platforms.
• Produce and execute campaigns.
• Conduct public engagements.

Skills

Creativity

Strong written skills

Community engagement

Job description

Job Title: Business Support Officer

We are seeking a creative and dynamic Business Support Officer to join the office of the West Mercia Police and Crime Commissioner. Our vision is: "Working with partners and the public to deliver safer, stronger communities in West Mercia".

The core role of the PCC’s office is to ensure the voice of the public is reflected in policing. The PCC allocates funds to community projects, victim services, and crime prevention measures, ensuring the police have the necessary resources to serve the public effectively.

We need someone passionate about amplifying the public voice to improve policing. The ideal candidate is creative, possesses strong written skills, can identify risks and opportunities, and has innovative ideas for community engagement.

If selected, your responsibilities will include:

1. Developing and delivering communications across various platforms to support the PCC and the estate.
2. Producing and executing campaigns.
3. Creating videos and podcasts.
4. Providing advice and support to the PCC.
5. Conducting public engagements.

You will also be encouraged to work independently and help shape the focus of your role.

This is a hybrid role with a minimum of 3 days in the office.

The closing date for applications is 12 noon on Friday, 30th May 2025.

Our Values

Professionalism

• We set high standards for ourselves and others.
• We embrace learning and continuous improvement.
• We are empowered to make clear, innovative, and evidence-based decisions, and take accountability for them.

Serving the Public

• We collaborate with the police and partners to deliver excellent services.
• The interests of the public are central to our work.
• We ensure the public has a voice in shaping services.

Integrity

• We strive for value and quality for taxpayers.
• We are honest, open, and transparent.
• We challenge unethical behavior.

Inclusivity

• We treat everyone fairly and respectfully.
• We foster an environment of belonging and confidence.
• We champion the voices of all communities, especially the unheard.

We are a supportive and inclusive employer, offering flexible working, up to 26 days of annual leave (including bank holidays), the Local Government Pension Scheme (LGPS), professional development, free parking, an onsite gym, health and wellbeing support, and access to Blue Light Card discounts.

We welcome applications from everyone and embrace diversity.

For more information about working with us, please visit the West Mercia Police website.

If you need assistance with your application or have questions, contact the recruitment team at 01905 718444 (press option 1 then 5).

Internal applicants requiring redeployment will be prioritized, subject to passing the selection process.

*Photo ID is required at interview. Please visit Citizencard.com if you do not have a valid photo driving license or passport (expired ones accepted).