Business Support Officer

Theo James Recruitment Ltd; Newcastle upon Tyne; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Training available

Exposure to engineering projects

Temporary assignment with potential to

Potential extension

Job summary

Theo James Recruitment Ltd is helping a manufacturing and engineering business to recruit a Business Process Support officer for a temporary period in Newcastle. You will manage purchasing tasks, supplier coordination and quality administration within a busy cross-department environment.

This office-based role requires strong attention to detail, the ability to juggle multiple tasks, and a proactive approach to improve processes while gaining exposure to engineering projects.

Qualifications

• Purchasing or supply-chain administration experience, ideally within manufacturing or engineering.
• Confidence chasing suppliers, influencing others and following actions through.
• Strong attention to detail and accurate records are essential.
• Ability to multitask and support several departments and teams.
• Proactive learner with willingness to develop processes.

Responsibilities

• Raising sales orders, processing enquiries and issuing order acknowledgements.
• Supporting contract reviews by arranging discussions and maintaining checklists.
• Processing purchase orders and requisitions.
• Chasing suppliers and deliveries, escalating risks to schedules.
• Coordinating transport and maintaining shipment documentation.
• Updating ERP records and forecast information.
• Maintaining supplier certificates, approvals and quality documentation.
• Keeping QMS records and departmental folders organised.
• Liaising with accounts to resolve purchasing queries.
• Suggesting practical improvements to administrative processes.

Skills

Purchasing experience

Supply-chain administration

Attention to detail

Multitasking

ERP systems

Document control

Communication skills

Epicor ERP

Tools

Epicor ERP

Job description

Business Support Officer

Temporary assignment: Up to 4 months. (Possibility to extend or convert to permanent)

Location: Newcastle

Salary: Based on £32,000 - £33,000 pa

Benefits

Varied responsibilities across three departments, training available and exposure to engineering projects. Initial temporary assignment of approximately three to four months, with potential for a permanent opportunity, although this is not guaranteed.

The Company

Theo James Recruitment is supporting a manufacturing and engineering business seeking a Business Process Support colleague to help its teams manage a busy workload.

Working Hours

Monday - Friday - Office-based position.

Job Description

• Raising sales orders, processing enquiries and issuing order acknowledgements.
• Supporting contract reviews by arranging discussions and maintaining checklists.
• Processing purchase orders and requisitions.
• Chasing suppliers and deliveries, escalating risks to schedules.
• Coordinating transport and maintaining shipment documentation.
• Updating ERP records and forecast information.
• Maintaining supplier certificates, approvals and quality documentation.
• Keeping QMS records and departmental folders organised.
• Liaising with accounts to resolve purchasing queries.
• Suggesting practical improvements to administrative processes.

The Business Process Support position involves quality administration rather than inspection. Technical, commercial and quality decisions remain with the relevant managers.

Skills & Experience

• Purchasing or supply-chain administration experience, ideally within manufacturing or engineering.
• Confidence chasing suppliers, influencing others and following actions through.
• Strong attention to detail and an understanding of the importance of accurate records.
• The ability to multitask and support several departments.
• A proactive approach and willingness to learn.
• Epicor experience would be an advantage, although training can be provided. Experience in sales administration or document control would also be useful.

Why Should You Apply?

This Business Process Support role offers variety, involvement across multiple teams and the chance to make a visible difference to everyday operations.

You will bring organisation and initiative to a team that values a practical approach, while developing your knowledge of purchasing, programme support and quality administration.