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Business Support Officer

One World Alliance Recruitment Group Ltd - Public Sector Recruitment Ltd

London

Hybrid

GBP 1,000

Full time

7 days ago

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Job summary

A leading company in public sector recruitment is searching for a proactive Business Support Officer to provide vital administrative support in Adults and Children’s Social Care. This role involves data management, coordinating meetings, and supporting social care teams, ensuring essential services are delivered efficiently. Ideal candidates will have strong organizational skills, attention to detail, and a commitment to maintaining confidentiality.

Qualifications

Experience in a similar support role within social care is desirable.
Ability to manage competing priorities effectively.
Typing speed of 50+ WPM.

Responsibilities

Provide comprehensive administrative support to social workers and service users.
Manage and maintain case management systems ensuring data accuracy.
Support the preparation and tracking of care packages, assessments, and reviews.

Skills

Administrative skills

IT skills

Communication skills

Customer-focused approach

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One World Alliance Recruitment Group Ltd - Public Sector Recruitment Ltd provided pay range

This range is provided by One World Alliance Recruitment Group Ltd - Public Sector Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Business Support Officer - Adults & Children’s Social Care

Location: Sutton

Salary: £16.31 per hour

Contract: Temporary ongoing- hybrid, at least one day on site

Hours: 37 hours per week

Closing Date: 19/06/2025

We are seeking a highly organized and proactive Business Support Officer to join our client’s dynamic Social Care teams supporting both Adults and Children's Services. This is a vital role providing high-quality administrative and business support to front-line social care teams, ensuring that vulnerable individuals and families receive the support they need efficiently and effectively.

Key Responsibilities

Provide comprehensive administrative support to social workers, team managers, and service users.
Manage and maintain case management systems (e.g., Liquidlogic, Mosaic), ensuring data accuracy and confidentiality.
Coordinate and minute multi-agency meetings, such as Child Protection Conferences and Adult Safeguarding meetings.
Handle sensitive and confidential information with discretion and in compliance with data protection regulations.
Process referrals, maintain records, and generate reports as required.
Support the preparation and tracking of care packages, assessments, and reviews.
Deal with telephone and email enquiries from professionals, service users, and the public in a professional manner.
Contribute to service improvement by identifying and implementing process efficiencies.

We’re looking for someone who:

Has strong administrative and IT skills, including Microsoft Office and case management systems.
Is detail-oriented and able to manage competing priorities effectively.
Has excellent communication skills and a customer-focused approach.
Understands the importance of confidentiality, particularly within a safeguarding and social care context.
Have a typing speed of 50+ WPM.
Can work independently as well as part of a collaborative team.
Has previous experience in a similar support role within social care or a related setting (desirable but not essential).

Apply Today!

Hit “Apply Now” or contact Magdalena for further information

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