Business Support Officer

Blue Arrow; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is looking for a Business Support Officer to assist the Child Protection Conference Service in Bristol. The role requires minute-taking at conferences and managing sensitive information. Candidates must have prior experience in taking minutes and a proficiency in Microsoft 365 applications. The position involves travel to various council offices and necessitates confidentiality due to the sensitive nature of the work. This is a full-time role with standard hours Monday to Friday.

Qualifications

• Previous experience in minute taking for meetings.
• Proficient in Microsoft 365 applications.
• Ability to maintain confidentiality in sensitive situations.

Responsibilities

• Provide business support functions to internal and external customers.
• Take notes in person at child protection conferences.
• Input conference outcomes into the LCS database and send follow-up reports.

Skills

Minute taking experience

Knowledge of Microsoft 365 applications

Attention to detail

Job description

Business Support Officer

Salary : £15.06 per hour

Location : Bristol

Hours : Monday - Friday 9am - 5pm

Till April 2026 (will possibility of extension)

Purpose of the job

Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.

The role requires in-person attendance at child protection conferences (approx 3 / 4 per week) at various Bristol City Council offices around the city (so travel is required via car, bus, bike, escooter etc). Other work duties can be completed in the office (City Hall) or at home.

The BSO is required to take notes in person at child protection conferences (usually two hours long) around the city. Typing up notes, inputting conference outcomes into LCS database and sending follow up reports / letters to families and professionals.

Please note due to the sensitivity of the work area, confidentiality is essential and some conferences may contain distressing content.

Basic DBS required.

Key job outcomes / accountabilities

The Safeguarding Business Support Team requires a Business Support Officer to join us in a role supporting the Child Protection Conference Service.

The BSO will need to have previous minute taking experience as well as good working knowledge of Microsoft 365 applications, a high level of accuracy and attention to detail.

The BSO will be required to attend conferences in person at various Bristol City Council offices around the city (so travel is required via car, bike, bus, e-scooter etc). The role will involve taking minutes at these multi‑agency conferences, typing up notes into the required format, updating a database and distributing letters / reports to professionals and family members.

Please note due to the sensitivity of the work area confidentiality is essential and some conferences may contain distressing content.

Apply today

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