Business Support Officer

TN United Kingdom; Gosport; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Support Officer to join their team in Gosport. This full-time role involves a variety of responsibilities, including monitoring arrears, processing payments, and responding to customer inquiries. Ideal candidates will excel in communication and customer service, ensuring a smooth operational flow. If you are organized and detail-oriented, this temporary position offers a chance to contribute significantly to the team while developing your skills in a supportive environment.

Qualifications

• Experience in customer service and handling enquiries.
• Ability to manage and process financial transactions.

Responsibilities

• Monitor and chase garage arrears and former arrears.
• Prepare sign-up paperwork and complete garage sign-ups.
• Respond to customer enquiries and log complaints.

Skills

Customer Service

Communication

Data Entry

Telephone Handling

Job description

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Business Support Officer needed in Gosport, £13.29ph – Reference: 5266105

• Monitoring and chasing garage arrears.
• Monitoring and chasing former arrears
• Preparing Sign Up paperwork.
• Completing garage sign ups.
• Taking telephone calls
• Taking telephone payments
• Responding to customer enquiries
• Logging complaints, FOI’s and SARS
• Scanning referencing and processing various documents.
• Co-ordinating staff training.
• Creating and amending direct debits/ standing orders.
• BACs reconciliations.
• Processing Refunds
• Processing Credit and Debit Adjustments
• Open and delivering post

This is a full time role on a temporary contract basis.