Business Support Officer

Service Care Solutions Ltd; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a detail-oriented Support Officer to join their Planning and Transport Business Unit. This role involves providing accurate information for local land searches, maintaining records, and supporting essential planning processes. Ideal candidates will possess strong administrative skills, attention to detail, and excellent communication abilities. This is a fantastic opportunity to contribute to local government initiatives in a collaborative team environment. If you're proactive and organized, this role is perfect for you.

Qualifications

• Strong attention to detail and accuracy are essential.
• Proficiency in ICT systems is required, training provided.

Responsibilities

• Provide accurate Planning and Building Control information.
• Maintain and update record systems and manage office records.
• Respond to public enquiries in a professional manner.

Skills

Administrative Skills

Attention to Detail

Communication Skills

ICT Proficiency

Education

Experience in Administrative Role

Job description

Support Officer – Planning & Transport
Location: Bournemouth BH2
Duration: 3-month temporary contract (with potential to be ongoing)
Pay Rate: £15.66 per hour (LTD)
Hours: Monday to Friday, 8am to 5pm (37 hours per week)

We are seeking a highly motivated and detail-oriented Searches Support Officer to join the Planning and Transport Business Unit at Bournemouth Council. This is an excellent opportunity for someone with strong administrative skills who thrives on accuracy and enjoys working as part of a collaborative team.

Key Responsibilities:

• Provide accurate and timely Planning and Building Control information for inclusion in local land searches.
  
  
• Maintain and update record systems, including preparing files for scanning and data entry.
  
  
• Undertake general administrative duties such as scanning documents, processing income and invoices, and managing office records.
  
  
• Respond to enquiries from the public and colleagues in a polite and professional manner.
  
  
• Collaborate effectively with team members and the Land Charges team to meet service targets and resolve queries.
  
  
• Assist with the digitalisation of information and operate standard office technology.
  
  
• Adhere to Health and Safety regulations at all times.
  
  
• Carry out similar-level tasks as directed to support the wider Business Unit.
  
  

Requirements:

• Strong attention to detail and a high level of accuracy.
  
  
• Proficiency in using ICT systems – full training on internal systems will be provided.
  
  
• Ability to work both independently and as part of a team.
  
  
• Excellent communication and interpersonal skills.
  
  
• Previous experience in an administrative or records-based role is desirable.
  
  

If you are organised, proactive, and eager to support essential planning processes within a local government setting, we would love to hear from you.