Business Support Officer

Service Care; Chester; On-site; GBP 27,000 - 41,000; Part time

Benefits offered by this job

Training allowance

Specialist consultant

Payroll runs

Free candidate registrations

Referral bonuses

Sign-up bonus

Free compliance checks

Job summary

Service Care is seeking a highly organized Business Support Officer to join the Attendance & Children Out of School Team on a temporary two-week contract. You'll be the primary contact for schools, parents, and stakeholders, delivering essential administrative support to help children and families across the local authority.

Based in Chester, you will handle correspondence, meetings, data records, and basic financial tasks, while maintaining confidentiality and delivering accurate, timely

Qualifications

• Experience in administrative duties and customer service environments.
• Excellent IT skills, including Microsoft Office and databases.
• Strong attention to detail and organisational skills.
• Ability to handle multiple priorities and meet deadlines.
• Proven experience maintaining accurate records.
• Strong verbal and written communication skills.
• Understanding of confidentiality and data protection.

Responsibilities

• Managing correspondence, emails, and administrative records.
• Assisting in the organisation of meetings, preparing agendas, taking minutes, and following up on actions.
• Maintaining accurate data related to attendance, exclusions, and statutory functions.
• Preparing witness statements and, if necessary, representing the team in court.
• Supporting data management and reporting, including statistical and performance reports.
• Processing payments and maintaining financial records.
• Coordinating complaints and ensuring timely responses.
• Supporting quality assurance activities and process improvements.
• Communicating effectively with education settings, families, and partner organisations.

Skills

IT skills

Attention to detail

Organisational skills

Multitasking

Communication skills

Tools

Microsoft Office

Databases

Job description

Job Opportunity: Business Support Officer

Are you a highly organized and proactive administrator looking to make a real difference within the education sector? We are seeking a dedicated Business Support Officer to join the Attendance & Children Out of School Team on a temporary, two-week contract in our client. This is a fantastic opportunity to support services that positively impact children, young people, and families across a dynamic local authority.

About the Business Support Officer Role

In this vital position, the Business Support Officer will act as the primary point of contact for schools, parents, and stakeholders, providing essential administrative and operational support. The successful candidate will bring strong IT, customer service, and record management skills to the table, ensuring smooth day-to-day operations within the team.

Your responsibilities as a Business Support Officer will include:

• Managing correspondence, emails, and administrative records
• Assisting in the organisation of meetings, preparing agendas, taking minutes, and following up on actions
• Maintaining accurate data related to attendance, exclusions, and statutory functions
• Preparing witness statements and, if necessary, representing the team in court
• Supporting data management and reporting, including statistical and performance reports
• Processing payments and maintaining financial records
• Coordinating complaints and ensuring timely responses
• Supporting quality assurance activities and process improvements
• Communicating effectively with education settings, families, and partner organisations

Candidate Responsibilities & Skills

• Experience in administrative duties and customer service environments
• Excellent IT skills, including experience with Microsoft Office and databases
• Strong attention to detail and organisational skills
• Ability to handle multiple priorities and meet deadlines
• Proven experience maintaining accurate records
• Strong verbal and written communication skills
• Understanding of confidentiality and data protection
• Flexibility to work collaboratively within a team

Benefits of Joining

• £250 Training Allowance
• Dedicated Specialist Consultant
• Access to thousands of clients nationwide
• Daily payroll runs
• Free candidate registrations
• Referral and Loyalty Bonus Schemes
• Sign-up Bonus
• Free compliance checks

This role offers the chance to develop your administrative career within a supportive environment that values teamwork, innovation, and service. You will be able to contribute to services that directly benefit children and families, gaining valuable experience within local government.