Business Support Officer

East Riding of Yorkshire Council; Beverley; On-site; GBP 20,000 - 26,000; Full time

Job summary

The East Riding of Yorkshire Council is looking for an enthusiastic individual to join the Housing, Transportation and Public Protection team as an administrative support. The successful applicant will be committed to delivering quality service and adapting to a busy environment, using strong communication and customer service skills.

Qualifications

• Enthusiastic and committed to delivering quality service.
• Flexible approach to work in a busy environment.
• Experience in customer contact work.

Responsibilities

• Support the Housing, Transportation and Public Protection team.
• Deliver quality service to diverse customers.
• Handle sensitive matters and work effectively in a team.

Skills

Customer Focus

Communication Skills

Call Handling

Confidentiality

Job description

County Hall, Cross Street, Beverley, HU17 9BA

Job closes on 20 June

Interview date

Interviews are To be confirmed

Service area

Service area: Housing Transportation and Public Protection

We are excited to be able to offer the opportunity to join the Housing, Transportation and Public Protection team working in an administrative role for Business Support Team.

The successful candidate will be enthusiastic and committed to delivering a quality service to this busy and diverse customer facing service.

You should have a flexible approach and the ability to adapt in a busy and changing environment.

We are seeking someone who is customer focussed, has excellent communications skills, and has experience of call handling or similar customer contact work.

Confidentiality and ability to deal with sensitive matters is required as is the ability to work as a part of a team

If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.

Applying for the role

Apply by completing the online application form. Ensure the application demonstrates how you meet the essential criteria from the employee specification. CV's will not be accepted for this vacancy.

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