Business Support Officer (2 Posts)

Barnsley Council; Barnsley; On-site; GBP 24,000 - 26,000; Full time

Job summary

Barnsley Council is seeking to fill two Business Support Officer positions within its dynamic Children's Services department. The role involves a range of responsibilities including finance tasks, email monitoring, and supporting the service's operational needs. Ideal candidates will have a Level 2 qualification, be adaptable, and possess a strong commitment to teamwork. This is a permanent position offering an agile working arrangement.

Benefits

Employee rewards program

Qualifications

• Level 2 qualification is essential.
• Business support background preferred.
• Flexibility in approach is necessary.

Responsibilities

• Monitor and action emails for multiple mailboxes.
• Assist with financial tasks including PRP Finance.
• Act as the first point of contact for referrals.

Skills

Communication

Teamwork

Flexibility

Education

Level 2 qualification

Job description

Join to apply for the Business Support Officer (2 Posts) role at Barnsley Council

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Join to apply for the Business Support Officer (2 Posts) role at Barnsley Council

Position reference: 50141773, 50093579

Directorate: Children's Services | Service: Children’s Social Care & Safeguarding

Position reference: 50141773, 50093579

Directorate: Children's Services | Service: Children’s Social Care & Safeguarding

Salary : £24,790 - £25,183

Working Arrangements : Agile - 3 days minimum in the office

Hours per week : 37

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch .

See our range of Employee Rewards: www.barnsley.gov.uk/services/jobs/staff-rewards-and-benefits/

Closing date : 13/06/2025 a t 23:59

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

How do we sum up Barnsley Council?

In Barnsley we believe in working collaboratively with our families and are excited about becoming a signs of safety local authority. When you join us, you can come on this exciting journey with us and have access to a full suite of development and training opportunities.

We are an Ofsted rated ‘Good’ Childrens Services and a double award-winning, high-performing council with a growing economy, a thriving town centre and some truly impressive outcomes in our communities. We have been awarded Council of the Year for 2023 by the Local Government Chronicle (LGC) and The Municipal Journal (MJ). Our excellent Children's Services has been a key part of our win; we’re so proud of what we’ve achieved not just for the council but for our partners and Barnsley.

We’re impressed. Are you? It’s the perfect time to join our excellent team.

Barnsley 2030

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About The Post

Post 1 - Children looked After (CLA) Team – Based in Westgate, Barnsley

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

You will support the service in all areas of business, your general duties will include:

• Monitoring and actioning of e-mails for 4 mailboxes.
• Finance, including PRP Finance.
• Send CLA invites for SW/IRO meetings for Children Looked After.
• Send out distribution of chair reports.
• Deal with e-post.
• Desktop checks – 20 / 10 day chase / CLA invite log check.
• Calendar / IRO blocks and uploading of consultations forms for CLA meetings.
• Request for interpreters to translate chairs report as and when required.
• Arrange and attendance at meetings face to face and virtual to take minutes
  
  

Post 2 – Districts Team - Based at Wombwell Police Station, Worsborough and Cudworth Lift Buildings. An enhanced DBS and Police Vetting Security Check will be required for clearance to work in Wombwell.

This post requires an Enhanced DBS Check

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in. If you experience difficulty in obtaining an overseas criminal record check please email [e-mail]

This post requires a Police Vetting Check

Prospective employees will be required to apply for a Police Vetting Check, Please note that this doesn’t supersede the DBS check. Recruitment Vetting provides the Police service with an assurance as to the integrity and reliability of persons seeking employment within the police community.

Duties will include

• You will act as the first point of contact for all external enquiries coming into the ‘Integrated Front Door’ of the service by phone or emails to inbox.
• Processing all referrals for services giving due regard to immediacy and priority.
• Assist with Subject Access Requests
• Operation Encompass
• Process within Mosaic all documentation and correspondence to support services and maintain the child’s social care record and also Identify children, retrieve child's record on Mosaic and email to Social Worker
  
  

What will you need?

You will hold a level 2 qualification, have a business support background or a keen interest in developing within this area. Applicants should be aware that there may be exposure to emotionally charged information in connection with vulnerable children/adults and a level of personal resilience is required. Support is provided via regular one to one meetings and de-briefings.

You will be flexible in your approach to ensure the overall service objectives are achieved, be an excellent team player, have a ‘can do’ attitude and willing to make a solid contribution to the smooth running of the service.

In return, you will be joining an award-winning Council, which is supportive, forward thinking and proactively develops its workforce in a positive environment enabling everyone to be the best they can be.

For an informal chat please email Justine Hibberd [e-mail] or Vicki jackson [e-mail]

Please use the documents below to help support you with your application form.

Job Profile: Business Support Officer Lv 2 Profile.pdf

Vacancy Exposure Profile: Exposure Profile.pdf

Help with your application form

Why work for us?

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"

www.barnsley.gov.uk/jobs

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