Business Support Manager

JR United Kingdom; Slough; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An international law firm is seeking a Manager for their legal support team. This role involves leading a dedicated team, enhancing their skills, and ensuring high-quality service delivery to fee earners. The position offers a collaborative working environment, with the option for hybrid working.

Benefits

Hybrid working (3 days per week)

New office environment

Qualifications

• Experienced manager/team leader within administration/business support.
• Background in legal or professional services environment.
• Proficient in performance management and team development.

Responsibilities

• Liaise with partners and business managers for effective support.
• Manage performance reviews and team development.
• Utilise data reporting for workflow strategy.

Skills

Leadership

Team Management

Communication

Data Analysis

Mentoring

Job description

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A new opportunity has arisen to join an international law firm to support and manage their first class legal support staff, you will be responsible for a super team that supports high profile fee earners!

You will be an experienced manager/team leader within administration/business support from a legal environment or professional services environment.

Your day to day role will include

· Liaising with partners, key business managers and other PA Services Managers, building strong relationships to ensure full and proactive business support is provided

· Provide a nurturing and structured environment for PA talent

· Dedicated to refining support PA support function, challenging the status quo where necessary

· Undertake skills enhancement of the team through monitoring and mentoring on an individual and team basis

· Manage all performance reviews including appriasals consistently, leading meetings in accordance with the agreed process, ensuring development plans/training needs are identified following up where needed

· Utilising data reporting to support workflow strategy, performance management and training needs

· Manage and monitor holiday and sickness records for the team, escalating significant issues to HR/National

This will be a highly collaborative role across the team but also peers and management to ensure the support service provided to fee earners is of the highest calibre and constantly evolving.

My client can offer a super working environment, stunning new offices and hybrid working of 3 days per week.