Business Support Lead | Operations & Process Improvement | Hybrid

Pertemps Bond; Greater London; Hybride; GBP 45 000 - 50 000; Plein temps

Avantages offerts par ce poste

Hybrid working arrangement

Private medical insurance

Enhanced pension

Generous annual leave entitlement

Training and development opportunities

Employee wellbeing programmes

Career progression

Résumé du poste

Pertemps Bond is seeking an experienced Business Support Manager in London to lead a high-performing support team and drive efficiency across processes and administration. You will partner with senior stakeholders and shape bid support, documentation, and governance across the business.

The role offers a hybrid working pattern, exposure to strategic initiatives, and opportunities to improve workflows while overseeing resource allocation and information systems.

Qualifications

• Experience leading administration, operations or business support teams.
• Strong organisational skills with ability to manage multiple priorities.
• Experience improving processes and implementing efficiencies.
• Attention to detail when reviewing and formatting professional documentation.
• Strong stakeholder management and communication skills.
• Advanced Microsoft Office and Microsoft 365 skills (Word, Excel, PowerPoint, SharePoint).
• Experience supporting senior leadership teams.
• Proactive, solution-focused approach.

Responsabilités

• Lead and line manage the business support/administration team.
• Coordinate business support functions and resource allocation across the organisation.
• Drive process improvements and workflow efficiencies.
• Maintain internal procedures, guidance documentation and SharePoint resources.
• Support the production and formatting of high-quality bids, proposals and business documents.
• Provide confidential support to senior leaders and directors.
• Organise leadership meetings, agendas, actions and follow-up activities.
• Lead internal engagement initiatives, events and social value activities.
• Support wider operational and strategic business projects as required.

Connaissances

Team leadership

Stakeholder management

Document formatting

Microsoft 365

SharePoint

Process improvement

Bid support

Event coordination

Outils

SharePoint

Microsoft Office

PowerPoint

Excel

Word

Description du poste

Pertemps Bond is seeking an experienced Business Support Manager in London to lead a high-performing support team and drive efficiency across processes and administration. You will partner with senior stakeholders and shape bid support, documentation, and governance across the business.

The role offers a hybrid working pattern, exposure to strategic initiatives, and opportunities to improve workflows while overseeing resource allocation and information systems.