Business Support Executive

Nichols; Warrington; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Annual Bonus

Save as you Earn scheme

Private medical cover

Enhanced Carers leave

Job summary

Nichols is seeking a data-driven Support Executive to bolster the OOH business through robust reporting and insights. You will collaborate with Commercial, Operations and Supply Chain to deliver accurate weekly and monthly reports, identify trends and drive improvements across data platforms.

The role offers a hybrid office arrangement with three days on site and flexible home-working options, enabling balance between work commitments and personal life.

Qualifications

• Advanced Excel skills with complex formulas and pivot tables.
• Proficient in data analysis and extracting actionable insights.
• Strong numeracy and ability to translate data into business actions.
• Excellent communication for cross-functional collaboration.

Responsibilities

• Produce accurate weekly, monthly and ad hoc reporting for the OOH business.
• Deliver commercial insights to support decision-making across teams.
• Consolidate data from multiple internal and external sources.
• Maintain and develop reporting suites to improve visibility and performance.
• Support stock visibility and reporting accuracy with Operations and Supply Chain.

Skills

Advanced Excel

Power Query

Data analysis

Numerate

Communication skills

Tools

Excel

PowerPoint

Outlook

Job description

We're Nichols - the home of Vimto, and there is no other business quite like ours!

We have been making life taste better since 1908. Every day here is bursting with flavour – from the loved brands we’re proud to share with the world, to the energy, ambition and innovative ideas that fizz through our teams.

As well as our refreshingly different Vimto taste, our varied brand portfolio spans the still, carbonated, post-mix and frozen drinks categories – so you will find us in your local supermarket, pub and leisure outlet. We also work with the UK’s leading food manufacturers to provide a truly unique range of products that everyone loves.

At the heart of everything is our rich family heritage, an unrelenting ambition to keep innovating, and a true pride in who we are. This is a place where you can be yourself, speak up, and get stuck in. We celebrate the wins, cheer each other on and keep things fizzing with positivity. From leaders who listen to teammates who’ve always got your back, its work that feels as good as it tastes!

We take a refreshingly agile approach to how we work, combining the energy of being together in the office with the flexibility of working from home. You’ll be office-based three days a week, with core hours designed to help you balance work and home life.

Nichols is where serious fun meets real opportunities – and where work tastes better.

ABOUT THE OPPORTUNITY:

Reporting directly to the Out of Home (OOH) North General Manager, this role will play a critical part in supporting commercial decision-making, operational efficiency, inventory management, and reporting excellence across the total OOH channel.

This position offers exposure to multiple business functions including Commercial, Operations, Demand Planning, Customer Service and Supply Chain, making it an ideal opportunity for an ambitious Support Executive looking to develop their career within a leading FMCG organisation. The successful candidate will have the opportunity to progress within the wider Nichols Plc business as their experience and capabilities develop.

YOUR ROLE WILL INCLUDE:

Reporting & Commercial Insights

• Producing accurate and timely weekly, monthly and ad hoc reporting for the OOH business
• Delivering meaningful commercial insights to support decision-making across the Commercial team
• Identifying trends, opportunities and risks within customer, product and channel performance data
• Supporting sales performance reviews through the provision of robust analytical reporting

Data Management & Analysis

• Consolidating and analysing data from multiple internal and external sources
• Ensuring data accuracy, consistency and integrity across reporting platforms
• Maintaining and developing reporting suites to improve visibility and business performance
• Leading the standardisation of reporting processes and reporting outputs across the wider OOH channel

Inventory & Stock Management

• Supporting stock-taking initiatives and inventory management activities
• Working closely with Operations and Supply Chain teams to improve stock visibility and reporting accuracy
• Helping bridge the reporting and communication gap between Demand Planning and Commercial functions

Customer & Partner Reporting

• Maintaining and developing the customer universe database
• Producing and refreshing non-buying customer reports to support commercial targeting and account development
• Providing accurate installation and asset reporting to external partners
• Acting as a key point of contact for customer and partner reporting requirements

Business Process Support

• Serving as the primary OOH contact for the Nichols Master Data team
• Supporting improvements to master data governance and data quality
• Analysing inbound and outbound call activity, identifying trends and opportunities to improve effectiveness and efficiency

To make a splash in this role you will….

• Have advanced Microsoft Excel skills, including complex formulas, pivot tables, Power Query and data analysis techniques
• Be familiar with working with Microsoft Office applications, particularly Excel, PowerPoint and Outlook
• Be highly numerate with excellent analytical and problem-solving abilities
• Be able to manage multiple priorities and meet deadlines
• Hold excellent communication skills with the ability to translate data into actionable business insights
• Have experience working with large datasets from multiple sources

BENEFITS OF WORKING WITH US:

No matter where you work in our business you will be entitled to a range of amazing benefits, here is a snapshot of what we can offer you:

• 25 days holiday (with opportunity to buy extra every year)
• Annual Bonus
• Save as you Earn Share Scheme
• Option to join our private medical cover scheme
• Enhanced Primary Carers leave and sick pay

We are also proud to offer:

• Holiday home stay
• Your birthday off work
• Free on site parking
• 1 day a year off work to volunteer in the community (you choose when and where)
• Help yourself to our drinks when at one of our sites
• Staff shop with discounts on our products

We are committed to building an inclusive workplace where everyone feels valued and supported. We believe diverse teams perform at their best, and we welcome people with different backgrounds, life experiences, perspectives and ways of thinking.

Our standard recruitment process for short-listed candidates typically includes an initial call with our Talent Advisor, followed by a first stage interview via Microsoft Teams and second stage interviews face to face. If you require any reasonable adjustments to be made during the recruitment process please feel free to contact us.

We understand that many candidates use AI tools to help prepare applications. You're welcome to use these tools to improve spelling, grammar or structure, but your application must accurately reflect your own skills, experience and achievements.

Any job offer is subject to an individual’s Right to Work in the UK.