Broker Support

Vero HR Ltd; Basingstoke; On-site; GBP 32,000 - 52,000; Full time

Job summary

Bluestar Business Finance is seeking a Broker Support Executive to be at the heart of our deals, working with brokers, lenders and customers from enquiry through to completion. You'll coordinate applications, gather documents, monitor progress and keep stakeholders informed, helping to deliver smooth, timely outcomes for clients.

This role offers real progression as the business grows, with opportunities to move into broker management and leadership roles while developing valuable commercial

Qualifications

• Strong organisational skills and proactive attitude.
• Ability to build relationships with brokers, lenders and customers.
• Focus on delivering excellent customer outcomes across the deal lifecycle.

Responsibilities

• Supporting brokers throughout the deal process
• Liaising with customers, lenders and suppliers
• Gathering and reviewing documentation
• Monitoring applications and progressing cases through to completion
• Managing stakeholder communication and expectations
• Working closely with credit, operations and pay out teams
• Identifying and resolving issues that could delay completion
• Maintaining accurate records and system updates
• Helping deliver an outstanding customer experience throughout the journey

Skills

Relationship building

Organised

Communication skills

Proactive

Customer outcomes

Job description

Bluestar Business Finance is an established and growing UK finance provider, helping businesses of all sizes access tailored funding solutions to support their growth.

Looking for more than just another admin role?

If you're someone who enjoys being at the heart of a business, building relationships, solving problems and seeing deals through from start to finish, this could be the opportunity you've been looking for.

We're entering an exciting period of growth and are investing heavily in the future of the business. As part of that journey, we're looking for a Broker Support Executive who wants to develop their career, make a genuine impact and grow alongside us.

This isn't a role where you'll simply process paperwork and sit on the side line.

You'll be a key part of the engine room of the business, working closely with brokers, lenders, customers and internal teams to ensure deals progress efficiently and deliver great outcomes for clients.

For the right person, this role offers a genuine pathway into more senior positions as the business expands, with future opportunities to develop into Broker Management and other leadership roles.

The Role

As a Broker Support Executive, you'll play a central role in helping our finance transactions progress from enquiry through to completion.

Working closely with brokers and internal teams, you'll ensure applications are packaged efficiently, information is obtained promptly and customers receive an excellent experience throughout the process.

You'll act as a key link between customers, brokers, lenders, credit, operations and pay out teams, helping to keep momentum behind every transaction.

Why join us?

• Join a business with ambitious growth plans and a clear vision for the future
• Be part of a close-knit team where your contribution genuinely matters
• Gain exposure across the entire deal lifecycle
• Work with customers, brokers and lenders every day
• Develop valuable commercial finance knowledge and industry expertise
• Enjoy a role with real variety, where no two deals are the same
• Build a long-term career with clear progression opportunities
• Have direct visibility and influence within a growing business

Responsibilities

• Supporting brokers throughout the deal process
• Liaising with customers, lenders and suppliers
• Gathering and reviewing documentation
• Monitoring applications and progressing cases through to completion
• Managing stakeholder communication and expectations
• Working closely with credit, operations and pay out teams
• Identifying and resolving issues that could delay completion
• Maintaining accurate records and system updates
• Helping deliver an outstanding customer experience throughout the journey

About You

You'll thrive in this role if you:

• Enjoy working with people and building strong relationships
• Are highly organised and proactive
• Take pride in delivering excellent customer outcomes
• Like being involved from start to finish rather than working on isolated tasks
• Are comfortable managing multiple priorities in a fast-paced environment
• Have strong communication skills and attention to detail
• Want to build a long-term career within financial services

Ready to make an impact?

If you're looking for a role where you'll be valued, trusted and given the opportunity to grow as the business grows, we'd love to hear from you.