Business Support Coordinator

Adelphi Group; Macclesfield; Hybrid; GBP 24,000 - 36,000; Full time

Job summary

Adelphi Real World is a global healthcare consultancy that collects and analyzes real world data to support pharmaceutical development and health outcomes.

The Business Support Coordinator will provide administrative and operational support to the central service team, helping implement processes, manage data, and ensure a high-performing, employee-centered environment across ARW. This role also requires strong organizational and communication skills, and proficiency in Microsoft Office.

Qualifications

• Proficient in Microsoft Office with working knowledge of databases.
• Excellent organisational and multitasking ability.
• Team player with a flexible attitude.
• Strong communication and numeracy skills.

Responsibilities

• Provide administrative support and coordination of internal initiatives.
• Assist onboarding of new employees into the business.
• Log and track staff development and training initiatives.
• Maintain information in systems with accuracy.
• Support analysis and presentation of data in Excel or PowerPoint.
• Provide status updates to team and head of department.

Skills

Excellent organisational skills

Multitasking

Team player

Strong communication skills

Problem solving

Time management

Attention to detail

Tools

Microsoft Office

Databases

Job description

Agency:

Adelphi

Job Function:

Projects and Performance Improvement

Job Subfunction:

Business Performance and Process Improvement

Job Description:

Adelphi Real World - Business Support Coordinator

Who We Are:

Adelphi Real World is a global consultancy in healthcare. We collect and interrogate real world data to aid the pharmaceutical industry in understanding the management and treatment of specific diseases. This understanding informs the successful development of pipeline assets and the positioning of inline products. Real world data can also be used to leverage Health Outcomes / Economic argumentation through statistically validated publications.

The Role:

This role will be supporting a central service team with administrative and operational support. Creating, implementing and maintaining organisational processes to develop and support our employees. The employee experience is at our heart, and our goal is to ensure everyone experiences ARW at its best, thus creating a high-performance, sustainable organisation that aligns with our core mission and values. At Adelphi Real World we want everyone to feel fully supported and have the best possible experience and opportunities throughout their employee journey.

Key Accountabilities :

The below list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role:

• Provide administrational support and coordination of internal operational initiatives to support ARW and its culture.
• Exposure to all of our internal teams, and understanding of job roles and departments.
• Assist the team with the onboarding of new employees into the business.
• Assist the team with logging and tracking of staff development & training initiatives.
• Maintain information within our systems, ensuring accurate and up-to-date data.
• Support the team in analysing information and displaying it in either excel or PowerPoint presentations.
• Liaise and provide status updates to the team and head of department.

The Person:

• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel) with working knowledge of databases
• Excellent organisational and multitasking ability
• Team player with a flexible "Can Do" attitude
• Passionate and open-minded
• Ability to manage time well and work efficiently
• Highly self-motivating approach to work
• Problem solver, able to use initiative and forward think
• High level verbal and written communication skills, along with excellent IT and numeracy skills
• Able to build and maintain relationships with internal and external stakeholdersStrong attention to detail

Key details:

• You need to be able to work from the office 2-3 times a week

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us- we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/