Business Support Coordinator

Circet; Hartlebury; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Employee Assistance Programme

Career development opportunities

Mentoring programme

Job summary

Circet UK is hiring a Business Support Coordinator to join our Wireless team in Hartlebury on a 12 month FTC. You will support the PMO with project control, planning, and reporting, ensuring accurate documentation and KPI tracking.

The role includes site image reviews, data compilation, and maintaining document control. You will work with the PMO to ensure timely communication with site teams, provide training, and report on department performance, while adhering to H&S requirements and client

Qualifications

• Excellent communication and organisational skills are essential.
• Proficiency with Microsoft Office and in-house SiteLive software is preferred.
• Ability to work in a fast-paced PMO environment and multi-task efficiently.

Responsibilities

• Support the PMO with development of key project documentation and handover packs.
• Review site images for quality control and report findings.
• Compile data on plot analysis and report to Project Administration Manager.
• Monitor project schedule, log KPIs and alert PM when variances occur.
• Maintain document control and day-to-day communications with site teams.
• Provide training and support to staff within the department.
• Report H&S non-conformances to the Health and Safety Manager.

Skills

Effective communication

Telephone manner

Organisational skills

Time management

Multi-tasking

Teamwork

Proactive thinking

Fast-paced environment adaptability

Tools

Microsoft Office

SiteLive

Job description

We are hiring!

Circet UK are looking for a Business Support Coordinator to join our Wireless team in Hartlebury - This is a 12 Month FTC

Circet Wireless are looking for an experienced Business Support Coordinator to join our team. This role will support the Project Management Office (PMO) through the provision of project control and planning, administration and reporting. Provide accurate and effective coordination to support the day-to-day operations by applying expertise towards assignments in a proactive, well organised and customer-oriented manner. To report on the performance & functions of the HOP department & be the first point of contact for technical support

Working with Circet

Circet Ireland & UK have built an ever growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications and energy infrastructure, working with both major operators and local players across Ireland and the UK.

We are driven to be innovative and proactive in delivering solutions that meet our clients' expectations, while maintaining the highest standards of quality, safety, and integrity. Our success is built on teamwork, trust, and a strong commitment to our people.

With over 4,000 employees across Ireland and the UK, we continue to bring people together to shape resilient, future proof infrastructure and deliver high quality services for our customers.

Responsibilities include but are not limited to:

• Support the PMO with the development of all key project background documentation - specifically Handover packs
• Reviewing site images for quality control and reporting on findings
• Compiling data on plot analysis software and reporting to Project Administration Manager
• Proactively monitors the project schedule as assigned, logging KPI and SLA standards, alerting the Project Manager when variances outside of agreed tolerances occur
• Ensure that technical knowledge is up to date with stringent client requirements including but not limited to Health & Safety
• Interpret CAD drawings and technical data to comply with client requirements
• Maintain document control and storage, track project activities and team communication
• General day to day communication with site teams to ensure schedule is being met
• Schedule and update data input
• Provide training and support to existing and new staff members within the department
• Regular data reporting to the project admin manager department performance & adherence to KPIs
• Technical & day to day assistance for the department members
• General administration duties
• Report H&S non-conformances to the Health and Safety Manager

Knowledge & Skills Requirements:

• Effective Communication skills
• Excellent telephone manner
• Honest approach to work
• Excellent computer skills (Microsoft Office and specific in-house software e.g. SiteLive)
• Good level of maths and number skills
• Proven ability to work and learn in fast-paced environment
• Ability to organise work in a timely and effective manner
• Ability to prioritise and organise work effectively creating agendas, minutes, correspondence, documentation presentations
• Able to multi-task on a variety of tasks working independently and in a team oriented, collaborative environment

Why work in Circet?

• Be part of a company that encourages involvement, diversity and inclusion
• Be part of a company that nurtures excellence and develops leaders
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
• Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
• You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities

Circet UK is an inclusive organisation and welcomes all applications. Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.