Business Support Co-ordinator (Part Time)

AB Agri Ltd; Peterborough; Hybrid; GBP 16,000 - 20,000; Part time

Job summary

AB Agri is hiring a Business Support Co-ordinator to join the Business Support team in a flexible hybrid arrangement between Sherburn and Peterborough. The role is permanent, part-time (20 hours per week) with flexible working hours.

You will provide essential administrative support across KW, Trident and AMUR businesses, handling transactions, documentation and processes accurately while liaising with customers, suppliers and internal teams to deliver outstanding service.

Qualifications

• Previous administration, business support, customer service or office support experience.
• Excellent attention to detail and accuracy with data and documents.
• Strong organisational and prioritisation abilities.
• Confident communication to build relationships with stakeholders.
• Ability to work both independently and in a team.

Responsibilities

• Manage customer administration from point of sale to delivery.
• Process customer invoices, dispatch docs and records accurately.
• Respond to enquiries from customers, suppliers and hauliers.
• Investigate discrepancies and resolve queries with stakeholders.
• Maintain accurate records, databases and reports.
• Support commercial, operational, logistics and procurement teams with admin tasks.
• Handle high volumes across multiple priorities in a shared mailbox environment.
• Identify opportunities to improve processes and systems.

Skills

Administration

Attention to detail

Organisational skills

Communication

Independent worker

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

The Role & Key Responsibilities

Job Title:Business Support Co-ordinator

Location:Sherburn or Peterborough (Flexible hybrid)

Contract:Permanent, part-time 20 hours per week. We can be flexible on the working hours for this role.

Our Business Support team at Asterra are looking for a Business Support Co-ordinator to join their collaborative and supportive team. In this role, you'll provide essential administrative support across our KW, Trident and AMUR businesses, working closely with customers, suppliers, hauliers and internal teams to deliver outstanding service while ensuring transactions, documentation and processes are managed accurately and efficiently.

What you'll be doing:

• Managing customer administration activities, ensuring transactions are processed accurately and efficiently from point of sale through to delivery.
• Processing customer invoices, dispatch documentation and related records in a timely and accurate manner.
• Responding to and resolving enquiries received from customers, suppliers and hauliers via email and other communication channels.
• Investigating and resolving discrepancies, complaints and queries, working with internal and external stakeholders to achieve the best outcome.
• Maintaining accurate records, databases and reports while ensuring information is stored correctly and can be easily retrieved when required.
• Supporting commercial, operational, logistics and procurement teams with administrative activities and reporting requirements.
• Managing high volumes of work across multiple priorities, including activity received through a busy shared mailbox environment.
• Contributing to continuous improvement by identifying opportunities to enhance processes, systems and ways of working.

What you'll bring:

• Previous administration, business support, customer service or office support experience.
• Excellent attention to detail and accuracy when working with data, documentation and financial information.
• Strong organisational skills with the ability to prioritise workload and manage competing demands.
• Confident communication skills with the ability to build effective relationships with internal and external stakeholders.
• Experience using Microsoft Office applications, particularly Outlook, Word and Excel.
• The ability to work independently while contributing positively to a team environment.
• A proactive, positive attitude and willingness to learn new systems and processes.
• Experience within finance administration, accounts administration, logistics administration or supply chain administration would be advantageous

Where growth meets purpose

What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.

We’re thrilled to share that AB Agri has been recognised as one ofThe Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves

As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.

About The Company

Rewarding your passion

When you join us, you'll do meaningful work and be rewarded fairly for it.From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.

About us

We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.