Business Support Co-ordinator

VolkerWessels UK Ltd.; Worcester; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Private medical care

Pension

Life Assurance

Cycle to Work scheme

Training and development opportunities

Flexible working opportunities

Employee Assistance programme

Mental health, physical health, and/or

Job summary

VolkerLaser is seeking a highly organised Business Support Coordinator to join the Worcester Head Office. This role delivers an efficient administrative service to the business, ensuring documentation aligns with VolkerLaser’s procedures.

The role supports project teams, maintains records, and promotes effective use of business systems to drive consistency, compliance and efficiency across the organisation.

Qualifications

• Experience in a similar role is required.
• Strong admin skills and high attention to detail.
• Proficient with Microsoft Office (Outlook, Excel, Word).
• Confident answering calls and greeting visitors.
• Able to prioritise workload and meet deadlines.

Responsibilities

• Maintain document control and ensure proper logging and archiving.
• Handle receipts for office and site suppliers.
• Provide reception cover; answer calls and greet visitors.
• Prepare meeting rooms with equipment and refreshments.
• Support document controller and cover key tasks during absences.
• Process site waste management plans and NCRs.
• Handle office post and mail distribution.
• Assist with travel bookings.
• Process expense claims for operatives and senior managers.
• Produce reports as needed.
• Input weekly timesheets for operatives.
• Handle ICT requests for equipment.
• Order office sundries and PPE.
• Assist with Sentinel Administration.
• Manage meeting room bookings.
• Process subcontractor payments.

Skills

Admin experience

Attention to detail

Outlook/Excel/Word

Phone etiquette

Prioritization

Tools

Outlook

Excel

Word

Job description

About us

VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment.

About the role

VolkerLaser is seeking a highly organised and proactive Business Support Coordinator to join its Team based at our Worcester Head Office. This role is responsible for delivering an efficient and effective administrative service to the business, ensuring that all documentation and administrative processes are managed in line with VolkerLaser’s procedures and standards.

The successful candidate will play a key role in maintaining accurate records, supporting project teams, and promoting the effective use of business systems to ensure consistency, compliance, and operational efficiency across the organisation.

Key Responsibilities

• Maintain document control processes regarding non- revisable documents, ensuring appropriate capture and storage of soft and hard copy material, particularly to ensure all incoming and outgoing correspondence is logged, scanned and uploaded to Workspace/Asite according to the project protocol
• Good receipts for office and sites across the UK for allocated suppliers
• Cover effective reception service; answering phone calls, greeting visitors etc.
• Prepare meeting rooms for important meetings, ensuring all required equipment/refreshments are available
• Assist the document controller and be able to provide holiday/sickness cover for key doc control task
• Process site waste management plans, lesson learnt, close calls and events, raise NCRs etc on behalf of the site teams
• Provide cover for the office to ensure post is handled correctly
• Assist with booking hotels, trains and flights
• Process expenses as and when required for operatives and Senior Managers where necessary
• Produce reports as and when required
• Input weekly timesheets for operatives
• Handling ICT requests for returning or ordering of equipment
• Ordering of goods i.e. Sundries for office, PPE etc
• Assist with Sentinel Administration where required
• Manage meeting room bookings and allocations
• Process subcontractor payments where required

About you

• Previous experience of working in a similar role
• Has strong admin skills and excellent attention to detail
• Excellent computer literacy (Outlook, Excel, Word)
• Confident answering the phone and comfortable at greeting visitors
• Able to prioritise their workload effectively and work to deadline

Why work with us?

VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Option to buy additional annual leave
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Flexible working opportunities
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at [e-mail]

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to [e-mail]

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

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