Business Support Assistant

Staffordshire County Council; Stafford; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Staffordshire County Council in Staffordshire is seeking a Business Support Assistant to back the Fostering teams in central Stafford. The role is office-based with the option to work from home 2 days per week, subject to business needs after training.

The role includes handling administrative and financial tasks, using ICT systems and Microsoft Office, and acting as a contact for enquiries. Strong communication and time-management skills are desirable.

Qualifications

• GCSE English or equivalent and an ICT qualification are essential.
• An NVQ in Business Administration is desirable.
• Two years office experience and experience using computer-based information systems are desirable.
• Experience of minute taking and working within a team is desirable.

Responsibilities

• Provide a range of core administrative and financial functions to support practitioners.
• Be a first point of contact for enquiries and use departmental databases and financial systems.
• Produce documents to a high standard of accuracy and manage data input/retrieval.
• Provide business support to the Fostering Teams in Staffordshire’s Foster Carer processes.

Skills

Administrative support

Data entry

Minute taking

Teamwork

Communication

Time management

Education

GCSE English or equivalent

ICT qualification

NVQ in Business Administration

Tools

Microsoft Office

Job description

The following content displays a map of the jobs location - Stafford

We are looking to appoint a Business Support Assistants to support the Fostering teams in central Stafford.

The role is office based with the opportunity to work from home 2 days a week subject to business needs of the service following a training period. Flexibility is required at all times.

Main Responsibilities

This role will focus on providing a range of core administrative and financial functions to support practitioners and you will be a first point of contact for enquiries. You will use departmental databases and financial systems and the full range of Microsoft packages as part of your daily administrative work.

Duties will include:

Monitoring and maintaining ICT systems including the input and retrieval of data

Production of documents to a high standard of accuracy

Providing the Fostering Teams with business support in their processes around supporting Staffordshire’s Foster Carers.

Undertaking a range of administrative duties and customer care duties.

The Ideal Candidate

GCSE English or equivalent and an ICT qualification are essential for this position.

An NVQ in Business Administration, two years office experience and experience of using a computer-based information system are also desirable as well as experience of minute taking and experience of working within a team.

Good written and oral communication skills, an ability to undertake a number of areas of work, an ability to interpret, format and accurately present information, time management skills and experience of working to deadlines are also all desirable.

Interviews will be held on week starting 30th November 2026

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Please note: The minimum criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.