Business Support Assistant

Tai Tarian Ltd; Neath; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Tai Tarian Ltd is seeking a dedicated Business Support Assistant to join the Community Housing Team on a permanent, full-time basis. The role focuses on providing comprehensive administrative support, ensuring smooth operations and high-quality customer service across multiple stakeholders.

The successful candidate will display accuracy, strong IT skills, and proven experience in office administration, contributing to a values-led organisation committed to social housing excellence in Wales.

Qualifications

• Level 2 qualification or equivalent experience.
• Strong IT literacy and ability to use Microsoft Teams/Office and related databases.
• Proven track record in office administration or business support functions.
• People-centric with experience communicating with internal or external stakeholders.

Responsibilities

• Provide comprehensive administration support to the Community Housing Team.
• Liaise with internal teams, suppliers and customers to ensure smooth operations.
• Deliver timely and effective customer service.
• Manage multiple tasks in a fast-paced environment.

Skills

Accuracy

IT literacy

Office administration

Stakeholder communication

Education

Level 2 qualification

Tools

Microsoft Teams

Microsoft Office

Job description

Business Support Assistant – 1x Permanent, Full-time position

As we continue to grow, Tai Tarian is looking for a self-motivated, enthusiasticBusiness Support Assistant,who will be responsible for providing comprehensive business support to the Community Housing Team.

We are looking for a detail oriented and proactive business support administrator to join our team. The role will provide essential administrative support to our Community Housing Team. Reporting to the Team Leader, this role is responsible for providing comprehensive administration support to the team, providing a timely and effective customer service. and liaising with internal teams, suppliers, and customers to ensure smooth and efficient operations and processes. The ideal candidate will have a strong organisational skill set, and eye for detail and an ability to juggle multiple tasks in a fast-paced environment.

The role is permanent, with a salary of £26,457 per year, working 35 hours per week.

About the role:

To be successful in the role ofBusiness Support Assistantour new team memberwillhave a minimum level of education Level 2or equivalent experience in a similar role, as well as having the skills below:

• A high degree of accuracy and attention to detail.
• A high level of IT literacy, in particular the use of Microsoft Teams/Office plus other subject related systems/databases.
• A proven track record in office administration or business support functions
• People centric, with experience of communicating with internal or external stakeholders

Please see attachedBusiness Support Assistantrole profile for the full job description and person specification.

About us:

This is a great opportunity to join a socially conscious award-winning organisation, named Best Sustainable Housing Association in Wales 2021. With over 9,000 properties across our region, we are one of the largest social housing landlords in Wales, making a real difference in our communities.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.

Find out more about us in our Candidate Pack,get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

Closing Date: 23rd of September2026,

Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.