Business Support Assistant

Blackburn with Darwen Council; Lancashire; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Travel within borough

Job summary

Blackburn with Darwen Council is recruiting a Business Support Assistant to join our Children’s Services & Education team. This 37-hour role involves front-line reception, administrative tasks and data management across our network of Centres and Family Hubs.

You will work Monday to Friday 8am-6pm, with opportunities to support monthly reporting, room bookings and financial tasks while delivering high-quality customer care to children, families and centre users.

Qualifications

• Strong IT skills and proficiency in Microsoft Office Suite.
• A responsible team player who can work independently and manage tasks efficiently.
• Excellent communication skills, with a friendly demeanor and the ability to connect with a diverse community.
• A commitment to providing high-quality customer care for children, families, and centre users.

Responsibilities

• Serve as a front-line representative at our centres, showcasing excellent interpersonal skills and a friendly phone manner.
• Manage reception duties while multitasking effectively.
• Perform a range of administrative tasks, including: typing and word processing; creating and managing Excel spreadsheets; photocopying, printing, and filing.
• Updating records and information systems, both manually and digitally.
• Support service delivery by preparing monthly figures and statistics.
• Arrange electronic room bookings and collate data and information.
• Process electronic orders for goods and materials.
• Assist with financial tasks, including collation of payments and updating financial records.
• Support building security by locking and unlocking facilities as needed.

Skills

Strong IT skills

Excellent communication skills

Team player

Independent worker

Tools

Microsoft Office Suite

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Department: Children’s Services & Education

Shortlisting 27th August 2026

Interviews 4th September 2026

Join Our Team!

We are excited to announce an opening for 1 x 37 hour Business Support Assistant to join our dedicated team across our network of Children’s Centres and Family Hubs. If you’re an enthusiastic and self-motivated individual, we want to hear from you!

Position Overview:

• Hours: Fixed shifts over 5 days, Monday to Friday, between 8 AM and 6 PM.
• Location: Our Children’s Centres and Family Hub receptions.

Key Responsibilities:

• Serve as a front-line representative at our centres, showcasing excellent interpersonal skills and a friendly phone manner.
• Manage reception duties while multitasking effectively.
• Perform a range of administrative tasks, including:
  • Typing and word processing
  • Creating and managing Excel spreadsheets
  • Photocopying, printing, and filing
  • Updating records and information systems, both manually and digitally
• Support service delivery by preparing monthly figures and statistics.
• Arrange electronic room bookings and collate data and information.
• Process electronic orders for goods and materials.
• Assist with financial tasks, including collation of payments and updating financial records.
• Support building security by locking and unlocking facilities as needed.

What We’re Looking For:

• Strong IT skills and proficiency in Microsoft Office Suite.
• A responsible team player who can work independently and manage tasks efficiently.
• Excellent communication skills, with a friendly demeanor and the ability to connect with a diverse community.
• A commitment to providing high-quality customer care for children, families, and centre users.

Why Join Us?

At Blackburn with Darwen, we understand that the world of work has evolved, especially post-pandemic. We are committed to supporting you in your role and helping you thrive within our community.

What We Offer:

• Trust: We prioritize consistency and trust in our staff, ensuring you have the support you need.
• Respect: Our culture values all voices and encourages respectful dialogue and learning.
• Ambition: We are dedicated to your career growth, providing fair opportunities for progression.
• Collaboration: Work alongside diverse teams, leveraging various skills and experiences to enhance our services.
• Kindness: We believe in a supportive environment, recognizing that everyone faces challenges. Our well-being initiatives reflect this belief.

Additional Benefits:

• Convenient travel within a small borough.

The listing may close before the closing date should sufficient applicants have been received.