Business Support Assistant

Citizens Advice Ltd; Danesmoor; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Citizens Advice North East Derbyshire is seeking a proactive Business Support Assistant to provide organisation-wide administrative support and help meetings run smoothly. You will assist the Business Manager, maintain records, ensure deadlines are visible and support recruitment and onboarding activities.

This role combines governance administration, document control, communications and basic data tasks, supporting managers, staff and volunteers to deliver consistent services with accuracy and

Qualifications

• Experience providing admin support in a busy organisation.
• Strong organisational and communication skills.
• Attention to detail and ability to manage records.
• Ability to support recruitment and onboarding processes.

Responsibilities

• Provide accurate, timely administrative support across the organisation.
• Help meetings run smoothly and ensure records and deadlines are visible.
• Support governance administration, records/document control, and data tasks.
• Assist with recruitment, people-process support, communications and onboarding.

Skills

Administrative support

Communication skills

Record keeping

Team support

Tools

MS Office

Job description

We are a growing organisation and as we continue to expand reliable administration is increasingly important to good governance, effective management and consistent services. This post will provide organisation-wide support to ensure that we are able to meet those increasing demands. The role will help meetings run well, records remain accurate, deadlines are visible and routine processes are followed. It will also give managers, trustees, staff and volunteers dependable practical support so they can focus on their own responsibilities.

The Business Support Assistant will provide accurate, timely and well-organised administrative support across Citizens Advice North East Derbyshire. You will work closely with the Business Manager and provide agreed support to the CEOs, managers, trustees, staff and volunteers. This is a varied role. It combines meeting and governance administration, records and document control, recruitment and people-process support, communications and basic data work.

Citizens Advice North East Derbyshire is committed to diversity and inclusion, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. Applicants who identify as disabled and who satisfy the shortlisting criteria will automatically be offered an interview.

Contract Type: Permanent

Start Date: As soon as possible

DBS: Basic

Closing Date: 23:59 Sunday 1 November 2026

We're Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.