Business Support Assistant

RGIT Australia; Cockermouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Createc in Cockermouth is seeking a Business Support Assistant to keep day-to-day operations running smoothly. This is a full-time, permanent, entry-level role based at our Cockermouth office.

You will provide administrative support, coordinate travel and couriers, welcome visitors, prepare meeting rooms and assist with employee events, working closely with colleagues across the business.

Qualifications

• GCSE English and Maths at grade 4/C or higher.
• NVQ Level 2/3 in Business Administration is desirable.
• Ability to use Microsoft 365 (Outlook, Word, Excel).
• Ability to work independently and take ownership of tasks.

Responsibilities

• Provide day-to-day administrative and office support (post, purchasing records, telephone inquiries).
• Coordinate UK courier bookings and support international shipments.
• Arrange employee travel and support travel coordination for Directors.

Skills

Organisational skills

Communication skills

Attention to detail

Initiative

Autonomy

Friendly and dependable

Driving licence

Education

GCSE English and Maths (4/C or above)

NVQ Level 2/3 in Business Administration

Tools

Microsoft 365

Job description

Full-time Permanent Entry Level

Posted 28 Aug 2026

Description

The role

We’re looking for an organised, proactive and approachable Business Support Assistant to help keep our day-to-day business operations running smoothly.

This is a varied, hands-on role at the heart of the business. You’ll provide administrative and coordination support across Createc, helping with everything from travel arrangements, couriers and office administration to welcoming visitors, preparing meeting rooms and supporting employee events.

You’ll work with colleagues across the organisation, so we’re looking for someone who enjoys helping others, takes ownership of their work and can confidently manage a varied workload.

As this role provides essential on-site business support, it is based at our Cockermouth office throughout the working week.

What you’ll be doing

Your responsibilities will include:

• Providing day-to-day administrative and office support, including post, purchasing records and telephone enquiries.
• Coordinating UK courier bookings and supporting international shipments.
• Arranging employee travel and supporting travel coordination for Directors.
• Managing company vehicle and Createc House bookings.
• Coordinating visitor requirements and ensuring meeting rooms are ready and welcoming.
• Supporting the Marketing team with employee events, including bookings, communications and on-site arrangements.
• Undertaking local collections and other business-related errands when required.

What we’re looking for

You’ll have:

• GCSE Grade 4/C or above (or equivalent) in English and Maths.
• Good organisational skills and the ability to prioritise a varied workload.
• Strong written and verbal communication skills and a professional telephone manner.
• Good attention to detail and confidence maintaining accurate records.
• Confidence using Microsoft 365, including Outlook, Word and Excel.
• The ability to use your initiative, work independently and take ownership of tasks.
• A friendly, dependable and professional approach.
• A full UK driving licence and access to a vehicle for local business-related duties.

Previous experience in an administrative, business support, office or customer-facing role would be an advantage, as would experience arranging travel, couriers, meetings or events. A Level 2 or 3 NVQ in Business Administration, or equivalent qualification, is also desirable.

About Createc

“There is no limit on innovation. There is infinite scope, and the opportunities are endless.”

Createc started with a simple belief: new technologies can change the world. Since 2010, our teams have helped shape some of the world’s most advanced developments in robotics and computer imaging.

We’re defined by technical capability, curiosity and the courage to push boundaries. Our track record includes three King’s and Queen’s Awards for Innovation and International Trade, four world-first technology developments and sustained year-on-year growth since 2010.

Company Overview

We started Createc with a simple belief: new technologies can change the world. Since 2010, our teams have helped shape some of the world’s most advanced developments in robotics and computer imaging. We are not defined by one market or one way of thinking. We are defined by technical capability, curiosity and the courage to push boundaries. Our track record includes three King’s and Queen’s Awards for Innovation and International Trade, four world-first technology developments and sustained year-on-year growth since 2010.