Business Support Assistant

Cornwall Council; Cambridge; Hybrid; GBP 10,000 - 15,000; Part time

Job summary

Cornwall Council is seeking a part-time Business Support Assistant to support the Children & Families Service. The role involves various administrative tasks aimed at improving the lives of children and families across Cornwall, including managing correspondence and assisting frontline practitioners. Successful candidates will enjoy training and career development opportunities within a flexible working environment, with a commitment to employee well-being.

Benefits

Competitive salary

Defined benefit pension scheme

Generous annual leave entitlement

Employee health and wellbeing programme

Discounts on local and national goods and services

Qualifications

• Excellent keyboard skills.
• GCSEs in English and Maths required.
• Experience in office environment preferred.

Responsibilities

• Support in monitoring admin mailboxes and distribution of correspondence.
• Assist in financial transactions and record management.
• Facilitate communication with service users and partner agencies.

Skills

Interpersonal skills

Communication skills

Keyboard skills

Flexibility

Education

4 GCSEs (A-C), including English and Maths

Job description

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The Service & Team:

We are the Business Support Team, part of the Children & Families Service.

Job Description

The Service & Team:

We are the Business Support Team, part of the Children & Families Service.

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of children and families living in Cornwall?

Would you like to work for an organisation who has the following values embedded into everything that we do?

Compassion

Honesty & Integrity

Trusting & Being Trustworthy

Fairness & Respect

Openness & Collaboration

Successful applicants will work as part of a team, supporting children and families across the county through the delivery of high-quality business support services. Duties will involve a range of tasks including the monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to databases.

The Role

We have a part time vacancy for a Business Support Assistant whose core focus will be to support the work of our frontline practitioners in Education Psychology/Autism in Schools; enabling them to achieve the best outcomes and prioritise direct work with children and families and ensure timely communications with service users and partner agencies.

This position will be subject to a standard criminal record disclosure check.

Working Pattern

Both posts are for 2½ days a week, working patterns can be discussed with successful candidates. Whilst the location/work base for this role has been specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process.

What You’ll Need To Succeed

Applicants should have 4 GCSEs (A-C), or equivalent, including English and Maths and have excellent keyboard skills. Experience of working in an office environment would be an advantage. Comprehensive training will be given and once established in the role, opportunities for career development will be available.

You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies. A professional approach, applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while working to deadlines.

This position will be subject to an Enhanced Disclosure and Barring Service check.

Please read the role profile for the full details of this role attached below in this advert

What You’ll Get In Return

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our Core Employee Rewards And Benefits Include

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award-winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
  
  

Additional Information

Please note, we are unable to offer sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about these roles please contact Benjamin Nash ([e-mail])

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .

Please note that applications cannot be edited after they have been submitted, please contact [e-mail] if you have any queries or require assistance with your application.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Government Administration

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