Business Support Assistant / PA

Alchemy Global Talent Solutions; Braintree; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team as a Business Support Assistant / PA, where you'll provide essential administrative support and customer service across two brands. This role is perfect for a motivated individual looking to thrive in a fast-paced environment. You'll manage emails, schedule meetings, and interact with global clients while ensuring smooth business operations. With significant potential for career progression, this position offers the chance to develop a diverse skill set and grow into a more senior role. If you're organized, proactive, and ready to take on a varied workload, this opportunity is for you!

Qualifications

• Degree qualified or relevant transferable skills required.
• Proficient in Microsoft Office applications and highly organized.

Responsibilities

• Manage email inboxes, handle diary management, and communicate with global clients.
• Perform reception duties and maintain cleanliness of the reception area.

Skills

Organizational Skills

Time Management

Attention to Detail

Interpersonal Skills

Proficiency in Microsoft Office

Adaptability to New Systems

Education

Degree qualified (minimum 2:1)

Tools

Microsoft Word

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Job description

Location: Multiple sites in Braintree; requires flexibility between office and reception duties. Business hours vary on different days.

We have a dynamic position for a motivated individual to join our team as a Business Support Assistant / PA.

This role involves working across two distinct company brands, providing high-detail administrative support and face-to-face customer service. The successful candidate will be pivotal in ensuring smooth business operations in a fast-paced environment and will have the opportunity to develop skills across a diverse range of tasks.

Key Responsibilities:

Office Administration:

• Manage email inboxes and ensure timely responses.
• Handle diary management, including scheduling calls and meetings.
• Communicate with global clients via calls and emails.
• Prepare important documents and correspondence.
• Data and records management of the Customer Relationship Management (CRM) system.
• Conduct research project tasks regularly as required.
• Provide document and email formatting services.

Personal Assistant Tasks:

• Perform general PA tasks such as posting items, making reservations, and updating insurance.
• Collect and order items as needed for business operations.

Reception and Customer Care:

• Manage reception duties, including greeting customers and processing check-ins and check-outs.
• Handle payment transactions and update client records.
• Ensure all documents are properly maintained and up-to-date.
• Maintain cleanliness and organization of the reception area and associated facilities.

Skills and Qualifications:

• Degree qualified (minimum 2:1) or possessing relevant transferable skills.
• Highly organized with excellent time management skills.
• Keen attention to detail and an ability to handle a varied workload.
• Proactive and willing to go the extra mile to complete tasks.
• Proficient in using Microsoft Office applications (Word, Outlook, Teams, and Excel).
• Excellent interpersonal skills and ability to build professional relationships.
• Capable of meeting strict deadlines and maintaining excellent timekeeping.
• Tech-savvy with an ability to adapt to new systems and processes effectively.

Career Progression: This role offers significant potential for growth into a more senior position with the opportunity for professional development.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Administrative, Customer Service, and Research

Industries

Business Consulting and Services and Medical Practices