Business Support Assistant

Jobtrain; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Competitive salary

Generous holiday entitlement

Healthcare cash plan

Job summary

Star Academies is seeking a capable administrator to join the Starbank school’s business support team in Birmingham. You will deliver essential admin support to pupils, teachers and stakeholders, helping to maintain an outstanding learning environment.

The role requires organisational excellence, ability to work under pressure, and a commitment to safeguarding and confidentiality within a school setting.

Qualifications

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• Proficiency with MS Office (Word, Excel, Outlook) and ability to use databases.
• Ability to prioritise, work under pressure, meet deadlines and use own initiative.
• Ability to handle sensitive matters with confidentiality and care.

Responsibilities

• Provide an exceptional business support service to pupils, teachers and stakeholders.
• Carry out administrative tasks to support school operations and learning environments.
• Prioritise workload, manage deadlines and demonstrate initiative in daily duties.

Skills

Administrative experience

MS Office

Organisational skills

Communication

Confidentiality

Education

5 GCSEs including English and Maths

Tools

MS Word/Excel/Outlook

Explorer

Databases

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Starbank

Starbank school in Birmingham is a large all-through school for pupils aged 3 to 16 years old. We have over 2,000 pupils and are based across three sites in close proximity to each other. We joined Star Academies in 2020 and, like all Star schools, we have a leadership specialism

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• The ability to use MS Office software packages such as Word, Excel, and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.
• The ability to address sensitive matters with a caring manner and always maintaining confidentiality.

About Star Academies

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

This vacancy is for the Starbank - Hob Moor Rood (Secondary) site.

Key Dates

Closing Date: Sunday, 18 October 2026 at midnight.

Interview Date: To be confirmed.

Proposed Start Date: Monday, 2 November 2026.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.