Welfare Assistant

Jobtrain; Birmingham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Healthcare cash plans

Pension scheme

Generous holiday entitlements

Job summary

Eden Girls' Leadership Academy, Birmingham, is seeking a dedicated individual to support pupils and maintain a caring learning environment.

You will work as part of a team with strong organisational and technical skills, problem-solving abilities and a commitment to excellent service.

Star Academies' values-driven trust underpins this appointment, with safeguarding and equality at the heart of recruitment.

Qualifications

• Experience of working with children.
• Ability to deal with students in a fair, patient and firm manner.
• Ability to liaise with support and teaching staff and work as a team.

Responsibilities

• Help foster a caring and supportive learning environment for pupils.
• Provide reliable administrative and customer service support to the school community.

Skills

Pastoral care

Customer service

Team player

Organisational skills

Problem solving

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Eden Girls' Leadership Academy, Birmingham

Eden Girls' Leadership Academy, Birmingham is a secondary school for 11 to 16 year old girls which opened in September 2019 and we were graded as 'Outstanding' in all areas by Ofsted during our first inspection in February 2024. The school has a Muslim faith designation, welcoming applications from pupils of all faiths and none. Like all Star schools, it will have a leadership specialism.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we're looking for

We're looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners' welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Experience of working with children.
• The ability to deal with students in a fair, patient and firm manner.
• The ability to liaise with both the support staff and teaching staff at the school and to work with others as a team.

About Star Academies

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you'll be rewarded with the opportunity to shape a young person's future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Key Dates

Closing Date: Tuesday, 20 October 2026 at midnight.

Interview Date: To be confirmed.

Proposed Start Date: Monday, 2 November 2026.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.