Business Support Officer SEND

Jobtrain; Radcliffe; On-site; GBP 21,000 - 28,000; Full time

Job summary

Star Radcliffe Academy is seeking an organised and proactive administrator to join our business support team, helping pupils, teachers and stakeholders. You will provide essential administrative support across the academy, ensuring smooth operations and excellent service.

The role requires 5 GCSEs including English and Maths, experience in office environments, and strong skills in MS Office and databases. You will prioritise work, meet deadlines and contribute to a positive and efficient school

Qualifications

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• Proficiency in MS Office and databases.
• Ability to prioritise and work accurately to deadlines under pressure.

Responsibilities

• Provide administrative support to pupils, teachers and wider stakeholders.
• Develop relationships across the school and Star community.
• Maintain MS Office packages and databases to support daily operations.

Skills

Administrative experience

Organisation

Customer service

Education

5 GCSEs including English and Maths (grade 9-4/A*-C)

Tools

MS Office (Word, Excel, Outlook)

Job description

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Star Radcliffe Academy

Star Radcliffe Academy is a new and ambitious secondary school at the heart of Radcliffe. We are a five-form entry, 750-place academy for 11–16 year olds, which opened its doors in September 2024 with our founding Year 7 cohort. Each year we will grow, welcoming a new intake of Year 7 pupils, and by September 2028 we will be at full capacity, serving every year group.

Our academy exists to provide Radcliffe with a truly outstanding school – one that raises aspirations, strengthens community pride, and transforms the life chances of every young person we serve. As a free school built from the ground up, we have the rare privilege of creating our culture, curriculum, and systems with clarity and purpose, shaping excellence one year group at a time.

Like all Star schools, we have a distinctive leadership specialism. This means we deliver a rigorous, knowledge-rich academic curriculum alongside a character-forming leadership programme. Pupils are not only equipped with the qualifications and skills they need to succeed but are also inspired to serve others, contribute positively to society, and become leaders in their communities and beyond.

Our belief is simple but profound: every child in Radcliffe has the capacity to succeed at the highest level. By combining high expectations, exceptional teaching, and a culture built on Service, Teamwork, Ambition and Respect, we are determined to ensure that our pupils leave us as confident, compassionate, and capable young leaders who ready to make their mark on the world.

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 GCSEs including English and Maths at grade 9-4/A*- C.
• Experience of working in an administrative setting.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

About Star Academies

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy. With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits, including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.