Business Support Apprenticeship

Derbyshire Dales District Council; Bonsall CP; On-site; GBP 12,000 - 16,000; Full time

Job summary

Derbyshire Dales District Council is offering a two-year Apprenticeship in Business Administration (Level 3). The programme runs from September 2026 and rotates across Community & Environmental Services, with supervision to build skills for delivering a friendly, efficient service to customers.

The apprenticeship will develop communication, IT, organisation and administrative abilities, culminating in employment-ready status with potential permanent opportunities within the District Council.

Qualifications

• Essential: GCSE Maths & English or Level 2 Functional Skills.
• Strong communicational and IT abilities required across service delivery.

Responsibilities

• Work within different teams in Community & Environmental Services.
• Provide delivery of friendly, helpful and efficient service to internal and external customers.
• Engage in face-to-face, telephone and electronic service delivery as part of a planned carousel.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Analytical skills

Logical

Team working

Initiative

Education

GCSE Maths & English or Level 2 Functional Skills

Job description

Introduction

An exciting Apprenticeship opportunity has arisen within the District Council. The Apprenticeship Programme will run for a period of two years from approximately September 2026.

About the Employer

Derbyshire Dales District Council may be a small rural council but what we may lack in size is more than made up by the scale of our corporate ambition and record of achievement. We have a strong 'One Team, One Council' culture which recognises the contributions of every individual and nurtures a strong culture of team working across the whole organisation.

What You'll Do

The Apprentice will work within different teams within Community & Environmental Services department, under a planned carrousel arrangement, working under supervision and guidance to develop skills, knowledge and experience to provide delivery of a friendly, helpful and efficient service to the Council's internal and external customers. This could include face to face service delivery as well as by telephone and electronic means.

Training Outcome

At the end of the two-year programme, it is anticipated that Apprentices will become employment ready and will be given the opportunity to apply for available permanent employment opportunities within the District Council.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential - GCSE - Maths & English or Functional Skills Qualification - A-C or 9-4/ Level 2

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Between the hours of 9:00- 17:00 Monday to Friday

Expected Duration: 2 Years

Training Provider: DCG

This employer is part of the Disability Confident scheme, committed to employing disabled people.