Business Support Analyst

Thalia Waste Management; Knaresborough; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is looking for a Business Support Analyst to join their team in a hybrid role. This position offers the chance to enhance your data management and reporting skills while contributing to a vital operational contract. You will manage tonnage data, oversee supplier payments, and support senior management in achieving compliance and performance goals. This role not only allows you to develop professionally but also to make a significant impact on community services. If you are detail-oriented and enjoy working with data, this opportunity is perfect for you.

Qualifications

• Strong admin and data skills with advanced Excel and ideally Power BI.
• Experience working with large volumes of numerical data.

Responsibilities

• Collating and analysing tonnage data for monthly and quarterly reports.
• Supporting procurement setup and purchase order tracking.

Skills

Excel

Power BI

Data Analysis

Written Communication

Planning

SAP

Job description

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At Thalia, we turn everyday household waste into electricity!

Thalia is offering a 12-month Fixed Term Contract opportunity for an experienced and motivated individual to step into the role of Business Support Analyst. This is a great opportunity to develop your commercial, data, and reporting skills within a busy operational contract environment, while contributing to key performance and compliance across Allerton Waste Recovery Park (HG5 0SD).

This is a hybrid role with 2-3 days required at site.

What’s the role about?

As Business Support Analyst, you’ll play a vital role in managing tonnage data, reporting for the Authority, and overseeing the setup and administration of our supply chain. You’ll support the site Senior Management Team and work closely with finance and operations to ensure processes are smooth, accurate, and aligned with contract requirements. You’ll be confident managing data (in Excel and Power BI), producing reports, processing supplier payments, and coordinating day-to-day business support functions. Your work will directly contribute to the success of the contract and our service to the community.

What you’ll be doing:

• Collating and analysing tonnage data for monthly, quarterly, and annual Authority reports
• Supporting procurement setup and purchase order tracking through to payment
• Managing supplier and service provider onboarding via the central Contract Services function
• Producing internal KPIs and reporting including SLA and incident data
• Coordinating with the weighbridge and Finance team to ensure accurate records and credit control
• Supporting the Commercial Manager with performance and compliance reporting
• Maintaining version control and document systems
• Coordinating site overtime records and local admin projects

What we’re looking for:

• Strong admin and data skills, with advanced Excel (and ideally Power BI)
• A high standard of written communication and attention to detail
• Experience working with large volumes of numerical data
• Excellent planning and multitasking ability
• Comfortable working with confidential information and contract obligations
• Familiarity with SAP or similar finance systems
• Experience working in a commercial or contract management setting

What you’ll gain:

• The opportunity to work closely with Thalia’s senior commercial and operational leaders
• Deeper insight into contract performance and Authority reporting
• Experience supporting high-impact decisions and financial processes
• A broadened network across Thalia’s commercial, operations, and procurement functions

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Temporary

Job function

• Job function

  Analyst

• Industries

  Renewable Energy Semiconductor Manufacturing

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