Business Support Administrator - Waverley Court

The City of Edinburgh Council; Easter Howgate; Híbrido; GBP 27.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cycle to Work

Car lease

Discounts on groceries, activities, or

Shopping discounts

Local Government Pension Scheme

Work-life balance and flexibility

27 days annual leave

Maternity and adoption pay

Training and development opportunities

Employee Assistance Program

Descripción de la vacante

The City of Edinburgh Council is seeking a proactive Business Support Administrator for a fixed-term contract at Waverley Court. The role offers a solid foundation in administration, customer service, and teamwork within a public sector setting, with hybrid working and a salary between £27,257 and £29,850.

You’ll support daily operations, manage records, and use Microsoft Office tools to keep information accurate and accessible.

Formación

• Strong admin and organisation skills with attention to detail.
• Experience with Microsoft Office suite.
• Ability to handle confidential data.

Responsabilidades

• Provide general business and admin support to keep daily operations running smoothly
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office including MS Word, MS Excel, MS Outlook, MS PowerPoint and MS Teams for data entry, word processing and communication tasks
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

Conocimientos

Effective communication

Tech-savvy

Working in a fast-paced environment

Organised

Customer focused

Adaptable and flexible

Team player

Confidentiality

Descripción del empleo

Business Support Administrator - Fixed term until 30/11/2027
Waverley Court

Salary £27,257 - £29,850
Hours 36 per week, 52 weeks

About the role

We’re looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.

Whether you’re looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.

It’s a great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.

What skills you need

We’re proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences – and we’ll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

Further info

• There are no line management responsibilities associated with this role
• The post will be based at Waverley Court however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.

What you’ll be doing

• Provide general business and admin support to keep daily operations running smoothly
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office including MS Word, MS Excel, MS Outlook, MS PowerPoint and MS Teams for data entry, word processing and communication tasks
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.