Transactions Administrator - Waverley Court

The City of Edinburgh Council; Easter Howgate; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The City of Edinburgh Council is seeking a Transactions Administrator in Edinburgh. The role involves processing and recovering Council Tax, maintaining accurate records, and delivering a high level of customer service. Training will be provided and the position supports hybrid working after onboarding.

Candidates with Council Tax processing experience or a background in a finance environment are welcome; a Basic Disclosure check is required before employment.

Qualifications

• Experience with processing Council Tax and related records.
• Background in a finance-related environment is desirable, training provided.

Responsibilities

• Process administration and recovery of Council Tax in line with legislation.
• Maintain accurate records and provide high level of customer service.

Skills

Council Tax

Customer service

Data entry

Job description

Transactions Administrator

Waverley Court

Salary: £27,257 - £29,850

Hours: 36 per week, 52 weeks

The main duties of the post involve working in a processing team responsible for the administration and recovery of Council Tax based on the relevant legislation. Maintaining accurate records and providing a high level of customer service are key attributes required for this role.

It is desirable for the applicant to have experience and knowledge of working as part of a team processing Council Tax correspondence. Alternatively, it is expected the applicant will have a background working in a finance related environment. Training will be provided to the successful applicant(s).

The post holder(s) will have the opportunity to work from home, in the office or adopt a hybrid approach. This will be following completion of classroom based training and subsequent support provided during a short period based in the office. The successful applicant(s) will be based in the office for approximately 12 weeks from their employment start date.

This post is subject to a Basic Disclosure check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our BehavioursofRespect, IntegrityandFlexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on X at @edincounciljobs

View Transactions Administrator job description

View Transactions Administrator Person Specification